Managing employee Performance and conduct Flashcards
Adjudications of Complaints should be written in the ___ ____.
Second person
All statements should be ____ ____
tape recorded
Appropriate discipline provides ______ to employees to respect Department values and adhere to Department ____, _____, rules and regulations.
MOTIVATION, Policies & Procedures
Can the information in the Contact Reports be shared with other supervisors?
Yes, depending on their need to know.
Define: Clear and Convincing
The conduct was substantially more likely than not to have occurred.
Define: Preponderance of the Evidence
The great weight of the evidence; supervisory evidentiary weight that, though not sufficient to free themed wholly of all reasonable doubt, is still sufficient to incline a fair and impartial mind to one side of the issue rather than the other.
Disposition: State the alleged rule, regulation or procedure violation and what the finding was: ____, ______, _____, _____, ______, ________.
Unfounded, exonerated, not sustained, sustained, misconduct not based on complaint, policy failure.
Do you make a copy of the document and give it to the complainant?
Yes, and read them the warning
Findings Section: Give a brief description of what you _____ to be _____ during your investigation.
Found to be True
For minor performance issues, the supervisor is required to have at least _____ documented counseling sessions before moving to a ___ __ _____ that may lead to discipline.
two, Statement of Complaint
Generally, IA will investigate allegations of a serious nature that may lead to a _____ or greater, issues that will take a substantial amount of ____ and anything that comes from the ____ ____ _____.
Suspension, Time, Citizen Review Board
Held in Abeyance: No more than ____ of any suspension can be held in abeyance.
HALF
_____ hours notice will be given to all employees.
48
If it is determined that an investigation is to be completed, the employee will be provided an ____ ____ ____ ____ _______.
Employee Notification of Internal Investigation
If the complainant is present, should you have them to initial the narrative portion?
yes
If the complainant refuses to sign the narrative portion, what should you do?
Indicate that they refused.
If you record your interview with the complainant, should you send the recording to IAB with the SOC?
yes
Investigative Summary: The criterion, ___, ___, _____, ____, ____ and ____ questions are appropriate here.
Who, what, when , where, what and how
Investigative Summary: This section of the report is distinguishable because its purpose is to provide a ______ _____ of your investigation.
Complete Description
The investigator is required to complete an ____ ____ ___ ____ that memorializes all the facets of the investigation.
Investigative Report of Complaint
A ___ ____ is merely documentation of the counseling that occurred, so it should be completed _____ your conversation with the employee.
CONTACT REPORT, AFTER
It is requirement that the employee be informed on the name of the person _____ ____ _____.
Conducting the Interview
Levels of Discipline?
Written Reprimand, Transfer to a Different Assignment, Suspension, Demotion/Reduction in Grade and Termination.
Most minor issues can be corrected with counseling. Counseling should be done in ______ and should be ____, however, in some cases, it may be appropriate to have another supervisor present.
Private & Instructive
The PMSA and PPACE contracts also provide for _____ from a _____ _____.
Removal, Promotional List
Prior to conducting any interview, the employee will be given the Employee Obligation and Protections in an Internal Investigation form. The employee will be required to ____, _____ and ____ this form in all the appropriate spaces.
READ, SIGN, INITIAL
Purpose of discipline?
To maintain order and efficiency in the organization
A record of the counseling session, which is referred to as a ____ _____, will be maintained in the employee’s performance file.
contact report
REMEMBER: Contact Reports will be purged from the SEPF one year from the date of issuance. However, if the Contact Report is connected to a disciplinary issue, it will be kept until any?
appeal process has been exhausted.
Remember “option” _____ ______ be applied after-the-fact in a grievance situation, so offer it up-front if you deem it to be appropriate.
should not
The subject employee is entitled to _____ representatives during the investigation.
two