Management System & Audits Flashcards
1
Q
Define a Management system
A
“A quality management system is a system that enabled the objectives set out in the quality policy to be accomplished”
2
Q
What is the purpose of a management system
A
Describes the set of procedures an organization needs to follow in order to meet its objectives
3
Q
Why do we have standards?
A
- Cost savings
- Enhanced customer satisfaction
- Access to new markets
- Increased market share
4
Q
Describe 1st, 2nd and 3rd party audits
A
1st - Internal
2nd - External, customer
3rd - External, set standards
