Management strategies to respond to KPI's

Question 1

Strategies

Answer 1

• Staff training
• Change in management styles or skills.
• Increased investment in technologies
• improved quality
• initiate lean production techniques.

Question 2

Staff training

Answer 2

Staff training is a business equipping employees with the knowledge and skills required to perform work tasks

Examples:

• conferences
• lectures
• coaching
• mentoring

Question 3

Staff motivation

Answer 3

Staff motivation is managers implementing strategies that seek to drive employees to work towards the achievement of business objectives.

Examples:

• job security
• career advancements
• goals to achieve
• investment in training

Question 4

Change in management styles or skills

Answer 4

A change in management styles or skills is managers altering their way of directing and interacting with staff.

Examples:
- Autocratic, persuasive, consultative participative and laissez-fair styles

• Change styles according to: Nature of tasks, Time, experiences of employees and manager preference.
• Communicating, delegating, planning, Leading, decision making, and interpersonal skills.

Question 5

Increased investment in technology

Answer 5

Increased investment in technology is the implementation of automated and computerised processes for production and operations

Examples:

• Automated production lines
• Computer aided design(CAD)
• Computer aided manufacturing (CAM)
• Website development.

Question 6

Improving quality in production

Answer 6

Improving quality in production is the implementation of processes that increase the perceived value of a product or service.

Examples:

• Quality control
• quality assurance
• total quality management.

Question 7

Initiating lean production techniques

Answer 7

Initiating lean production techniques (or lean management) is adopting approaches that reduce waste in production while increasing the value of goods to the customer.

Examples:

• Pull: be led by customer design
• focus on effectively delivering value to customer
• Improve value of stream by eliminating all types of waste
• Maintain flow: synchronising all steps.
• Strive for perfection: continuous improvement and aim for zero defects.