Management And Leadership

Question 1

What is Autocratic Leadership

Answer 1

Imposing decisions on a group with little of no prior discussions and limited individual choice allowed.

Question 2

What is the Blake Mouton Grid

Answer 2

A graphical portrayal of leaderships styles through a managerial matrix. The matrix shows the type of management style in terms of their concern for people and concern for production

Question 3

What is consultation

Answer 3

A process in which one person or group discover the view of another. After asking for their views the original strategy may be amended

Question 4

Country club leadership

Answer 4

The manager is most concerned about their team members’ needs and feelings assuming that, as long as they are happy and secure, they will work hard.

Question 5

What is a decision tree

Answer 5

A diagram showing options available and the probabilities of various outcome from these decisions

Question 6

What is democratic leadership

Answer 6

This is allowing group discussions to influence the final decision . Leaders mix informally with the subordinates and are known personally .

Question 7

What is expected value and what is the equation

Answer 7

The most oil key financial outcome from a specific strategy adjusted to take into account the different probabilities
Expected value = out come 1 x probability of outcome 1 + outcome 2 x probability of outcome 2

Question 8

Impoverished leadership

Answer 8

With a low regard for creating systems that get the job done, and with little interest in creating a satisfying or motivating team environment.

Question 9

Intuition

Answer 9

The use of a hunch or gut feeling to make decisions

Question 10

What is Laissez-Faire leadership

Answer 10

The leader has minimal input, delegating heavily leaving staff to make necessary decisions

Question 11

What is leadership

Answer 11

People who others naturally follow through in spirit ion and trust. Leaders may not necessarily be managers who have people who have people who work for them, but the best managers are also leaders.

Question 12

Management

Answer 12

The process of controlling people and getting things do via planning, organising controlling and directing

Question 13

Manager-centred leadership

Answer 13

One end of the Tannenbaum Schmidt continuum in which the manger makes decisions and announces it without consultation

Question 14

Middle of the road leadership

Answer 14

The manager tries to balance results and people, but this strategy is not as effective as it may sound. Through continual compromise, they fail to inspire high performance and also fails to meet people’s needs fully. The result is likely to be mediocre performance.

Question 15

What is net gain

Answer 15

The expected benefit from a course of action after all the costs have been paid. It is used in decision tree analysis to work out the likely benefit of the action

Question 16

Probability

Answer 16

The chance of something happening as a fraction or percentage

Question 17

Produce or perish leadership (task manager)

Answer 17

Managers who believe that their team’s needs are always secondary to its productivity. This type of manager is autocratic, has strict work rules, policies and procedures, and can view punishment as an effective way of motivating team members

Question 18

What are resource constraints

Answer 18

The limitations of quantity of quality of labour, materials, time and information and these limits make decision-making harder

Question 19

Risk

Answer 19

The probability of loss on an investment or a return that is less than expected

Question 20

What is scientific decision making

Answer 20

Attempt to make logical decision based on data analysis

Question 21

Stakeholders

Answer 21

Any individual or group that is affected by any business decision e.g customers, workers, shareholders, local residents, creditors

Question 22

What is stakeholder engagement

Answer 22

Involving anyone who has an interest in the business’ decisions via consultation, negotiation or communication

Question 23

Stakeholder power

Answer 23

The level of influence that a stakeholder group has e.g a pension company with a larger shareholding can be an influential stakeholder voice

Question 24

Stakeholder mapping

Answer 24

Plotting the level of interest and power that stakeholders shave on a grid. Thus enables the managers to decide how much it involve and react to various different stakeholders groups.

Question 25

Subordinate-centred leadership

Answer 25

When managers give subordinates great freedom to operate. It is one end of the Tannenbaum Schmidt Continuum.

Question 26

Tannenbaum Schmidt continuum

Answer 26

Shows where a manager’s approach lies on a spectrum, running from the manager exerting rigid authority at one extreme, through to the team having full freedom to act at the other .

Question 27

Team style leadership (team manager)

Answer 27

A leader who is passionate about his work and who does the best he can for the people he works with. Team managers commit to their organisation’s goals and mission, motivate the people who report to them and work hard to get people to stretch themselves to deliver great results.

Question 28

what are the stages of the Tannenbaum Schmidt continuum

Answer 28

tell, sell, consults, joins, delegates

Question 29

what are the stages of scientific decision making

Answer 29

set objectives, collect data, analyse data, make a decision, implement decision, review decision

Question 30

what are the four stages of stakeholder mapping

Answer 30

keep satisfied (high power low interest)
monitor (low power low interest)
keep informed (low power high interest)
manage closely (high power high interest)