Management Flashcards
Getting work
done through
others
*Efficiency
*Effectiveness
management
Management functions:
Planning
Organising
Leading
Controlling
Determining organisational
goals and a means for
achieving them.
Planning
Where will decisions be made?
Who will do what jobs and tasks?
Who will work for whom?
Organising
Inspiring and motivating
employees to work hard to
achieve organisational goals.
Leading
Monitoring progress toward goal
achievement and taking
corrective action when needed.
Controlling
The control process
- Set standards to achieve goals
- Compare actual performance to standards
- Make changes to return performance to standards
Types of managers
Top managers
Middle managers
First-line managers
Team leaders
Types of top managers
CEO
COO
CFO
Create a context for change
Develop commitment and ownership in employees
Create a positive organisational culture through language and action
Monitor their business environments
Top managers
Types of middle managers
General manager
Factory manager
Set objectives consistent with top management’s goals
Plan and implement sub-unit strategies for achieving those objectives
Monitor and manage the performance of sub-units and managers who report to them
Coordinate and link groups, departments and divisions within a company
Implement changes or strategies generated by top managers
Middle managers
Types of first-line managers
Office manager
Shift supervisor
Department manager
Manage the performance of entry-level employees
Encourage, monitor and reward the performance of
workers
Make detailed schedules and operating plans based on middle-management’s intermediate-range plans
First-line managers
Types of team leaders
Team leader
Team contact
Group facilitator
