Mac 3: Post GG Flashcards

1
Q

From the choices below, which of these should be made as part of a written plan?

  1. What should be done?”
  2. Who is responsible?”
  3. When will the task be completed?’
  4. What are the benchmarks to be used for monitoring progress in implementation’?
  • 1,2,3,4
  • 1,2,3
  • 1,2
  • 2,3,4
A

1,2,3,4

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2
Q

True or False

Measuring the actual performance needs the manager to acquire information about the process.

A

True

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3
Q

Fill in the Blank/s
_____ refers to the exchange of facts, thoughts, information, or opinions between two or more people to create confidence or mutual understanding.

A

Communication

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4
Q

Fill in the Blank/s

_____ refers to the ability of the manager to induce the employees to work confidently and with vigor.

A

Leadership

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5
Q

Which of the following inputs can be converted into products and services such as test results and wastes?

  1. Supplies
  2. People
  3. Information
  4. Financial Resources
  • 1,3
  • 1,2,3,4
  • 2,4
  • 1,2
  • 3,4
A

1,2,3,4

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6
Q

Usually, who will be the person primarily responsible for the monitoring program?

  • Section Head
  • Owner of the Laboratory
  • Quality Manager
  • Pathologist
A

Quality Manager

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7
Q

True or False
Staffing requires managers to be able to identify sources of deviation from successful accomplishment and to provide a corrective course of action.

A

False

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8
Q

Fill in the Blank/s
_____ is a process by which managers use to guide, direct, and influence the work of their subordinates in the desired direction.

A

Leadership

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9
Q

Fill in the Blank/s

__involves deciding where to take a company involving the process of deciding the future course of action in advance.

A

Planning

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10
Q

Which of the following is considered to be part of the network of informal relationships that forms in any organization?

  1. Social group
  2. Friendship
  3. Job assignments
  4. Lines of authority
  • 3,4
  • 1,2,3,4
  • 2,4
  • 1,2
  • 1,3
A

1,2

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11
Q

Fill in the Blank/s

____ is the route of a sample through the laboratory, from collection to reporting of a result.

A

Path of Workflow

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12
Q

Among the activities that should be continuously done for the operation of an organization, which of the activities below is classified as part of transformation?

  1. Salaries
  2. Instruments
  3. Skills
  4. Financial resources
  • 3,4
  • 1,2
  • 4,1
  • 2,3
  • 1,2,3,4
A

1,2,3,4

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13
Q

Which of the following helps allocate resources and reduce waste?

  • Directing
  • Organizing
  • Staffing
  • Planning
  • Controlling
A

Planning

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14
Q

True or False

Motivation is all about immediate and direct guidance and control of subordinates while performing their work.

A

False

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15
Q

Which of the following requires the use of a good quality systems checklist to evaluate the practices in the individual laboratory?

  • Quality Assurance
  • ISO 15189
  • Transformation
  • Gap Analysis
A

Gap Analysis

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