M5 S1 + S2 Flashcards
Module 5 Session 1 + Session 2
T or F
One of the key elements of success in organizations is for managers to motivate their employees to reach their maximum potential, to engage, to embrace changes, and to make good technical decisions.
True
This can be achieved by identifying employee needs
Unlocking Productivity
In Unlocking productivity, what satisfy employee needs become their ______ which leads to ______
-motivation
-action
T or F
In Maslow’s Hierarchy of Needs:
not all humans have needs
False,
all humans have needs
Who proposed the Hierarchy of Needs?
Abraham Maslow
In Maslow’s Hierarchy of Needs:
needs can be collated into _____ broad categories
5
In Maslow’s Hierarchy of Needs:
The categories have an _______ hierarchical order
ascending
In Maslow’s Hierarchy of Needs:
the order is also called as
hierarchy of prepotency
In Maslow’s Hierarchy of Needs:
What are the 3 main categories?
Basic, Psychological, and Self-fulfillment Needs
In Maslow’s Hierarchy of Needs:
What are the 5 broad categories in ascending order?
Physiological needs -> safety needs -> belongingness and love needs -> Esteem needs -> self actualization
What broad category is covered in Psychological Needs?
Belongingness and love Needs
Esteem needs
What broad category is covered in Basic Needs?
Physiological & Safety Needs
This need can be met through provision of basic employee needs at work
Physiological needs
What broad category is covered in Self-fulfillment Needs?
Self-Actualizations
Example of physiological needs
food, water, warmth, rest
Safety needs can be achieved through:
-Security and safety policies and procedures at work
-orientation and socialization of new employees
A need of Joining an informal group
Belongingness and love needs
Example of safety needs
Security, safety
Belongingness and love needs examples
-intimate relationships
-circle of friends
A need of prestige and feeling of accomplishment
Esteem needs
Esteem needs is achieved through:
-Benefits associated with a certain rank
-employee empowerment
Self-fulfillment needs is equivalent to
self actualization
This need is described as achieving one’s full potential, including creative activities
self actualization
How is self actualization achieved?
-Training and development programs
-job rotation
-delegation
T or F
Self actualization is a culmination of the different needs
True
T or F
Cultural factors does not influence the needs of individuals
False,
Cultural factors influence the needs of individuals
A need to belong to a family or group
Familism
What are the Filipino Needs in ascending order?
Familism -> Reciprocity -> Social Acceptance -> Social Mobility -> Pagkakabayani
Familism is equivalent to?
Basic Needs
In Filo orgs, the need for creating a family in an internal environment or family like culture in orgs is beneficial because familism can increase worker ________ through _______
-productivity
-loyalty
T or F
Familism is common in locally owned Filipino orgs but not in foreigner owned
False,
Familism is very common in filipino orgs, whether foreigner owned or locally owned
A need of returning of favor
Reciprocity
Reciprocity is equivalent to
safety and security
Returning favor comes in different forms such as ___________
money/exchange gift
Returning favor is due to what very strong PH culture
Concept of utang na loob
Reciprocity is manifested with the need to be treated with _____ and _____.
respect and dignity
A need to be accepted by people who can help him/her
Social Acceptance
Reciprocity can be also expressed in _________ through benefits in exchange of outputs
job stability
Social Acceptance is equivalent to
Belongingness and Love needs
T or F
In social acceptance, belongingness for a group is needed to feel support
True
The need to have an affectionate or harmonious relationship with people in the organization
Social Acceptance
In Filo culture, social support is gained through the value of ‘_________’ or the strong need to conform to the group
pakikisama
This need supersedes social acceptance
Social Mobility
Social Mobility works upward for
socioeconomic mobility
Social Mobility is equivalent to
Esteem Needs
T or F
Social mobility is a need to improve one’s economic status or the need to climb up the social ladder
True
Social Mobility can be expressed through ______ or ___________.
-promotion status
-economic gains
T or F
There is usually an expectation for promotion in terms of seniority in a company
True
Peak of Filipino Needs
Pagkabayani
A need of “being a hero”
Pagkabayani
Values in Pagkabayani
“honor”, “dignity”, and “pride”
T or F
Pagkabayani embodies all aspects of the Filipino values and motivation
True
Pagkabayani is equivalent to
Self Actualization
How can Pagkabayani be achieved?
given of employee awards
IN HERZBERG’S MOTIVATION-HYGIENE THEORY
What are the Motivation Factors for Job Satisfaction
- Growth
- Work itself
- Responsibility
- Achievement
- Advancement
- Recognition
IN HERZBERG’S MOTIVATION-HYGIENE THEORY
What are the Hygiene Factors for Job Dissatisfaction
- Company Policies & Administration
- Supervision
- Interpersonal Relations
- Status
- Working Conditions
- Security
- Salary
T or F
Motivation factors have long-term effects to employees
True
T or F
Hygiene factors does not lead employees to leave the company
False,
Hygiene factors lead employees to leave the company
What Maslow’s Needs are included in Motivation factors?
Self-actualization & esteem needs
What are the 2 Factors in Herzberg’s Two Factor Model?
Motivational + Maintenance/Hygiene Factors
What Maslow’s Needs are included in Hygiene factors?
social, security and physiological needs
Among the factors, what is needed to satisfy first before proceeding with the other?
Maintenance factors are needed to satisfy first before elevating to motivational factors
This theory Links EQ to strong performance at work
3 NEEDS THEORY/ACQUIRED NEEDS THEORY
People with this need has strong preference to work alone or with other achievers
ACHIEVEMENT
In 3 NEEDS THEORY/ACQUIRED NEEDS THEORY:
a person’s _______ and ____________ in his job functions are acquired over time and are shaped by ___________
-effectiveness and motivation
-life’s experiences
In 3 NEEDS THEORY/ACQUIRED NEEDS THEORY:
What are the classifications?
ACHIEVEMENT, AFFILIATION, and POWER
Who proposed the 3 NEEDS THEORY/ACQUIRED NEEDS THEORY?
David McCelland
People with need of achievement keeps track of
progress
In Affiliation, there is a tendency to conform with the ____ of the team
norms
IN Achievement, there is a preference for
moderate profitability of success
How is Achievement gained?
Should be given challenging projects with reachable goals.
A need of harmonious relationship with people
AFFILIATION
How is Affiliation achieved?
-Foster a cooperative environment
-Organize team building activities
-Make employees work at projects with other members
In affiliation, there is preference for work that provides significant __________
personal interaction
Two types of POWER NEEDS
Personal & Institutional Power
Power which desires to direct others
Personal Power
Power which wants to recognize the efforts of others
Institutional Power
Institutional Power can be interpreted in terms of ?
position
How is power achieved?
Given the opportunity to manage others
Principles of Effective Employee Motivation
- Sell your ____ and ____ statement
- Show ______
- Sync with your _______
- Seek their ____ (what are the 3Ns?)
- Speak words of ______
- Sell your [mission and vision] statement
- Show [appreciation]
- Sync with your [employees]
- Seek their [talent (notice, name, nurture)]
- Speak words of [inspiration]
Principle of Effective Employee Motivation wherein:
-Give meaning to the work of employees, direct them to the goal of the organization, align them to the mission and vision
-Orient employees
Sell your mission and vision statement
Principle of Effective Employee Motivation wherein:
-Express in different ways i.e. verbal, economic compensation (rewards)
Show appreciation
Principle of Effective Employee Motivation wherein:
-Get to know employees to align their dreams for tomorrow
Sync with your employees
Principle of Effective Employee Motivation wherein:
-Show them their abilities that they do not recognize
Seek their talent (notice, name, nurture)
Principle of Effective Employee Motivation wherein:
-Important to openly communicate to the subordinates or employees, evokes emotion or arises desires
Speak words of inspiration
Every _______ must learn how to motivate employees to ensure success of the organization.
manager
Motivated employees will likely result to the achievement of ___________
organizational goals
Motivation is the same among individuals and groups because of similar needs and values.
Therefore, different strategies and approaches must be employed.
a. Both Statements are correct
b. Both Statements are incorrect
c. 1st Statement is correct, 2nd Statement is not
d. 1st Statement is incorrect, 2nd statement is correct
d. 1st Statement is incorrect, 2nd statement is correct
Motivation is different among individuals and groups because of varied needs and values; therefore, different strategies and approaches must be employed
