M3 S2

Question 1

HR process that refers to staffing

Answer 1

RECRUITMENT

Question 2

The process of finding qualified
applicants for open positions in the
organization

Answer 2

RECRUITMENT

Question 3

what are the internal sources/recruitment from within

Answer 3

Promotions, Lateral Transfers,
Networking with employees (referrals),
Posting job openings, Cross Training,
Internships

Question 4

what are the external sources/outside recruitment

Answer 4

Recruitment Agencies, Hotel management
and Craft schools, Employment agencies,
Colleges, Head hunting from competition,
Job advertisements, professional journals,
and job Fairs

Question 5

what are the non-traditional sources

Answer 5

Part-timers, housewives, college students,
PWD, retired people

Question 6

These influence attraction to organizations and job choice preferences

Answer 6

values and personality

Question 7

This will affect the choice of recruitment sources used by prospects and applicants

Answer 7

values

Question 8

prospects who have ________ ______ will be more likely to prefer personal or relationship-oriented recruitment sources (e.g., employee referrals, networking at job fairs)

Answer 8

collective values

Question 9

what is the correlation between high power distance values and use of high-status recruitment sources (e.g., private employment agencies)

Answer 9

positive correlation

Question 10

What is the effect of the greater the degree to which jobs offer them opportunities to express their values?

Answer 10

Greater desirability of such jobs

Question 11

what is the correlation between collectivism and the attraction of prospects to jobs that offer them opportunities to work as a team or
form relationships with others (e.g., coworkers, supervisors)

Answer 11

positive correlation

Question 12

what is the relation between individualism and the attraction of prospects to jobs that offer them opportunities for achievement,
autonomy, and the attainment of personal goals.

Answer 12

positive relation

Question 13

where will value of power correlate positively with?

Answer 13

attraction of workers to jobs in high status
organizations that offer opportunities for promotion

Question 14

HR process that refers to differences in applicants’ knowledge, skills, abilities, and other characteristics (KSAOs), and these differences affect their job performance.

Answer 14

selection

Question 15

What are the components of selection?

Answer 15

(a) measure KSAOs of applicants that are valid predictors of performance
(b) make selection decisions on the basis of the KSAOs data.

Question 16

It is a way to ensure that a candidate has the knowledge, skills, and aptitudes for the job

Answer 16

Testing

Question 17

examples of testing

Answer 17

Technical tests, Group discussions, Extempore speaking, Aptitude test, Physical Aptitude test, Case studies

Question 18

It is a face to face interaction for the purpose of selection

Answer 18

interview

Question 19

types of interview

Answer 19

Directed or structured interviews, Undirected or unstructured interviews, Board interviews, stress interviews, Group interviews

Question 20

What are the skills to be master in the interview

Answer 20

1. Preparation
2. Putting the candidate at ease
3. Interview techniques
4. Closing the interview

Question 21

review 5 components of eq

Answer 21

slay

Question 22

values of organizations influence job specifications (e.g., KSAO requirements), and the prototypes of ideal job applicants

Answer 22

selection

Question 23

reason for selection

Answer 23

national culture influences organizational culture and the design of jobs

Question 24

Decision makers often make judgments about the degree to which an applicant fits in both the job and the organization

Answer 24

selection

Question 25

it is the degree of congruence between (a) an applicant's KSAOs and (b) both the requirements of a job and the reinforcers available to the current job

Answer 25

Person-job fit

Question 26

It is the degree of correspondence between the applicant's values and those of the organization

Answer 26

Person-Organization Fit

Question 27

what will be the result of applicants with values that are incongruent with the dominant values (independent of KSAOs)

Answer 27

be less likely to be selected for the job

Question 28

What applicants will have less chances of landing a job in an individualistically dominant organization

Answer 28

Applicants with collectivism values

Question 29

Traits and Qualities of a foodservice personnel (6)

Answer 29

1. Excellent health and physical fitness 2. Interest in people and foods 3. Alertness, pleasant disposition, courtesy, neatness, and good grooming 4. Ability and willingness to comprehend and follow directions 5. Honesty, loyalty, dependability, promptness and being easy to get along with 6. Wholesome lifestyle

Question 30

This is done to ascertain the candidate’s work proficiency, character and teamwork from past associations

Answer 30

REFERENCE CHECK

Question 31

What are the purposes of reference check?

Answer 31

Character certificates, Work references

Question 32

What are the sources of reference check?

Answer 32

candidate references and independent references

Question 33

It is the documents which show the interest of an organization to provide employment to a candidate

Answer 33

OFFER LETTERS

Question 34

Key information in offer letters

Answer 34

job title, reporting relationships, date of joining, salary and benefits, probationary period

Question 35

It is the final contract between an organization and the candidate

Answer 35

Appointment Letter

Question 36

Key points in appointment letter

Answer 36

Job Title, Reporting Relationships, Joining Date, Salary and benefits, Probationary Period, Notice periods, Legal Provisions, Confidentiality Clauses and Job Descriptions

Question 37

It is accomplished/ submitted to formally register an individual to an organization

Answer 37

JOINING FORMALITIES

Question 38

Components of joining formalities

Answer 38

original certificates, medical check, formal application form, copies of reference, issue of an Identity card and information to accounts for the payment of salary, induction/ orientation