M3 Chapter 11 Communication in Business Flashcards
1
Q
intrapersonal communication
A
the ability to think and talk to oneself.
2
Q
interpersonal communication
A
a two person, dyad, often reciprocal, form of communication
3
Q
organizational communication
A
interaction that is required to direct a group toward a common goal within the firm.
4
Q
Communication is
A
the process by which information is exchanged and understood by two or more people