M Now Ch 6 Flashcards
Organization
A group of people working together in some concerted or coordinated effort to attain objectives.
Informal Organization
The associated groupings of people working within the formal organization.
Synergism
Occurs when individuals or groups work together to produce a whole greater than the sum of the parts.
Job Scope
Number of different types of operations performed on the job.
Job Depth
Freedom of employees to plan and organize their own work, work at their own pace, and move around and communicate as desired.
Power
Ability to influence command, or apply force.
Authority
Legitimate exercise of power; the right to issue directives and expand resources.
Responsibility
Accountability for the attainment of objectives, the use of resources, and the adherence to organizational policy.
Empowerment
Form of decentralization in which subordinates have authority to make decisions.
Self-managed work teams
Work units without a frontline manager that are empowered to control their own work.
Micromanaging
Managers should refrain from making everyday decisions that they have delegated to subordinates.
Parity Principle
Principle that authority and responsibility must coincide.
Exception Principle
Principle that managers should concentrate on matters that deviate significantly from normal and let subordinates handle routing matters.
Unity of Command Principle
Principle that an employee should have one, and only ONE, immediate manager.
Scalar Principle
Principle that authority in the organization flows through the chain of managers one link at a time.