M Now Ch 6 Flashcards

1
Q

Organization

A

A group of people working together in some concerted or coordinated effort to attain objectives.

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2
Q

Informal Organization

A

The associated groupings of people working within the formal organization.

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3
Q

Synergism

A

Occurs when individuals or groups work together to produce a whole greater than the sum of the parts.

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4
Q

Job Scope

A

Number of different types of operations performed on the job.

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5
Q

Job Depth

A

Freedom of employees to plan and organize their own work, work at their own pace, and move around and communicate as desired.

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6
Q

Power

A

Ability to influence command, or apply force.

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7
Q

Authority

A

Legitimate exercise of power; the right to issue directives and expand resources.

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8
Q

Responsibility

A

Accountability for the attainment of objectives, the use of resources, and the adherence to organizational policy.

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9
Q

Empowerment

A

Form of decentralization in which subordinates have authority to make decisions.

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10
Q

Self-managed work teams

A

Work units without a frontline manager that are empowered to control their own work.

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11
Q

Micromanaging

A

Managers should refrain from making everyday decisions that they have delegated to subordinates.

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12
Q

Parity Principle

A

Principle that authority and responsibility must coincide.

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13
Q

Exception Principle

A

Principle that managers should concentrate on matters that deviate significantly from normal and let subordinates handle routing matters.

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14
Q

Unity of Command Principle

A

Principle that an employee should have one, and only ONE, immediate manager.

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15
Q

Scalar Principle

A

Principle that authority in the organization flows through the chain of managers one link at a time.

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16
Q

Span of Management

A

Number of subordinates a manager can effectively manage.