M Now Ch 1 Flashcards
Supervisory Management
Which is the biggest level of Management?
Management
The process of deciding the best way to use an organization’s resources to produce goods or provide services.
Senior Management
The highest level of management; establishes the goals, or objectives, of the organization, decides which actions are necessary to meet those goals, and decides how to use the organization’s resources.
Planning
A manager decides on goals and the actions the organization must take to meet them. The no. 1 prioritize for a manager.
Middle Management
Managers responsible for implementing and achieving organizational objectives and for developing departmental objectives and actions.
Supervisory Management
Managers responsible for the day-to-day operations of an organization and who supervise operative employees.
Human Relations Skills
Skills that managers need to understand and work well with people.
Interpersonal Category
Management Roles: What category is Figurehead included in?
Informational Category
Management Roles: What category is Disseminator included in?
Scientific Management
Philosophy of Frederick W. Taylor that tought to increase productivity and make the work easier by scientifically studying work methods and establishing standards.
Planning Organizing Staffing Leading Controlling
List the functions in management:
Hawthorne Effect
Phenomenon that employees respond positively to the attention paid to them by the researchers.
Professional Management
Career person who dose not necessarily have a controlling interest in the enterprise for which her/she works.
Theory X
Most employees don’t like to work,
will only work by the required level of productivity if they are forced to do so under the threat of punishment.
Theory Y
Employees can be trusted, without being threatened, will take responsibility because they enjoy it, love to be creative, increasing their own skills.
