M Now Ch 12 Flashcards
Malcolm Baldrige Award
Categories included in this Award: What's the name of the award? *Manufacturing *Health *Nonprofit
Product Quality Control
Related to inputs or outputs of the system.
Process Quality Control
Quality evaluation while the product or service is being produced.
JIT - Just In Time Inventory Control
Materials to arrive and leave as they are needed. It’s more FLEXIBLE!
Independent Demand Items
Final stage: Finished goods or end products ready to be sold or shipped.
Safety Stocks
Inventory maintained (upprätthålls) to accommodate (för att rymma) unexpected changes in demand (efterfrågan) and supply (förse) and allow for variations in delivery time.
Fixed Overhead Expenses
Fasta omkostnader
Expenses that do not change appreciably (märkbart) with fluctuations (variation) in the level of production or service.
Variable Overhead Expenses
Varierande
Expenses that change in proportion to the level of production or service.
Continuous Improvement
Ongoing effort to make improvements in every part of the organization relative to all its products and service.
Kaizen
“Good change”; a process of continuous and relentless (obevekliga) improvement.
Lean Manufacturing
A systematic approach (tillvägagångssätt) to identifying and eliminating waste and non-value-added activities.
Reengineering
Business process engineering
Searching for and implementing radical change in business processes to achieve breakthroughs in costs, speed, productivity, and service.
Design ; Control
What TWO effective operation system exists?
Deming
Method emphasizes statistical quality control through employee empowerment.
Design Quality
Performance features ; durability and reliability
Raw Materials
Inventories between purchasing and production
