LPC Flashcards
LPC contingency theory
Underlying assumption
Leader’s contribution to successful performance is determined by both the leader’s traits and features of situation
High situational control
Positive relations with members
Highly structured task
High position power
Low situational control
Negative reactions
Unstructured task
Low position power
Low LPC leaders are
Task oriented
High LPC leaders are
Relations oriented
Leader Match
Completing questions to assess leader’s LPC and control they have
Put leaders in situations that best suit their leadership style
360 degree feedback
Using sources from both outside and inside an organization to evaluation an individual’s work
Feature of 360 feedback
Assessment centers
Sessions that use various techniques to determine how people behave under various standardized conditions
Eg. Role playing exercises
What is LPC
A personal characteristic
Leader’s tendency to evaluate in a favour or unfavorable manner a person they find difficult to work with
Individual factors that increase political behaviour
- high self monitors
- internal locus of control
- high Mach personality
Why is Mach personality an individual factor to political behaviour
They have a will to manipulate and have a desire for power
They here comfortable using politics to further his interests
Individual Factors that decrease political behaviour
- organizational investment
- perceived job alternatives
- expectations of success
Organizational factors influencing political behaviour
Cultures characterized by
- low trust
- role ambiguity
- unclear performance evaluation systems
- high performance pressures
- zero-sum reward allocation practices
- democratic decision making
- self- serving senior managers
Organizational factors influencing political behaviour
- organizations resources are declining or relocation of resources
- promotion opportunities
When employees see politics as a threat, they respond with defensive behaviors
Avoiding action
Overconforming
Strictly interpreting responsibility by saying “the rules state that” this is the way we have always done it
When employees see politics as a threat, they respond with defensive behaviors
Avoiding action
Buck passing and playing dumb
Transferring responsibility for execution of a task or decision to someone else
Avoiding an unwanted task by falsely pleading ignorance or inability
When employees see politics as a threat, they respond with defensive behaviors
Avoiding action
Stretching
Prolonging a task so that they appear occupied eg. 2 week task into 4 months
When employees see politics as a threat, they respond with defensive behaviors
Avoiding action
Stalling
Appear to be more or less supportive publicly while doing little or nothing privately
When employees see politics as a threat, they respond with defensive behaviors
Avoiding blame
Buffing
Rigorously documenting activity to protect image of competence and thoroughness
When employees see politics as a threat, they respond with defensive behaviors
Avoiding blame
Playing safe
Avoiding situations that may reflect unfavorably
Taking on projects with high probability of success
When employees see politics as a threat, they respond with defensive behaviors
Avoiding blame
Justifying
Explaining to lessen their responsibility for negative outcome and/or apologizing to demonstrate remorse
When employees see politics as a threat, they respond with defensive behaviors
Avoiding blame
Scapegoating
Put blame for negative outcome on external factors that are not entirely blameworthy
When employees see politics as a threat, they respond with defensive behaviors
Avoiding blame
Misrepresenting
Manipulate info by distortion, embellishment, deception, selective presentation or obfuscation
When employees see politics as a threat, they respond with defensive behaviors
Avoiding change
Prevention
Prevent a threatening change from occurring
When employees see politics as a threat, they respond with defensive behaviors
Avoiding change
Self protection
Acting in ways to protect self interest during change by guarding info or other resources
IM technique
Enhancement
Claiming something you did is more valuable me than everyone else
Self focused IM technique
My work on celebrity divorce was a major boost to our sales
IM technique
Flattery
Complimenting others to make yourself my like able
an assertive IM technique
You handled that client’s campaign very well. I could have never done as well as you did
IM Technique
Favours
Form of ingratiation
Doing something nice to gain approval
IM Technique
Conformity
Agreeing with someone’s opinion to gain their approval
Form of ingratiation
Eg. You are absolutely right. I couldn’t agree more
IM technique
Excuses
Defensive IM technique
We failed to get the ads on time but at least no one looks at the ads
IM technique
Self promotion
Self focused IM technique
Highlighting best qualities and calling attention to achievements
Eg. It took m 3 years. It took me 2 weeks. I am the best your company has ever had
IM technique
Exemplification
Doing more than you need to show how dedicated and hardworking you are
Assertive IM technique
Eg. Sends emails from work computer to snow supervisor how long he has been working
Self promotion IM
Promoting their accomoplishments
Ingratiation IM techniques
Focused on complimenting interviewer and finding areas of agreement
What do applicants use more as an IM technique
Self promotion
Highlight achievements, taking credit for success and explaining failures
IM TECHNIque for performance ratings
Ingratiation receives higher performance evaluations
Self promotion receive lower performance valuations
Conflict resolution techniques
Superordinate goals
Shared goal that cannot be attained without cooperation of each of the conflicting parties
Collectivist cultures approach to conflicts
Avoid direct expression of conflict
Prefer indirect methods for resolving differences of opinion
Use third parties to resolve conflict
What do collectivist cultures seek
To preserve relationships
Individualist approach to conflict
Confront differences of opinion directly and openly
Cull
Elimination of unsuitable candidates at pre interview stage
