Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Management > LPC > Flashcards

LPC Flashcards

1
Q

LPC contingency theory

Underlying assumption

A

Leader’s contribution to successful performance is determined by both the leader’s traits and features of situation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

High situational control

A

Positive relations with members
Highly structured task
High position power

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Low situational control

A

Negative reactions
Unstructured task
Low position power

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Low LPC leaders are

A

Task oriented

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

High LPC leaders are

A

Relations oriented

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Leader Match

A

Completing questions to assess leader’s LPC and control they have

Put leaders in situations that best suit their leadership style

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

360 degree feedback

A

Using sources from both outside and inside an organization to evaluation an individual’s work

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Feature of 360 feedback

Assessment centers

A

Sessions that use various techniques to determine how people behave under various standardized conditions

Eg. Role playing exercises

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is LPC

A

A personal characteristic

Leader’s tendency to evaluate in a favour or unfavorable manner a person they find difficult to work with

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Individual factors that increase political behaviour

A
  • high self monitors
  • internal locus of control
  • high Mach personality
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Why is Mach personality an individual factor to political behaviour

A

They have a will to manipulate and have a desire for power

They here comfortable using politics to further his interests

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Individual Factors that decrease political behaviour

A
  • organizational investment
  • perceived job alternatives
  • expectations of success
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Organizational factors influencing political behaviour

Cultures characterized by

A
  • low trust
  • role ambiguity
  • unclear performance evaluation systems
  • high performance pressures
  • zero-sum reward allocation practices
  • democratic decision making
  • self- serving senior managers
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Organizational factors influencing political behaviour

A
  • organizations resources are declining or relocation of resources
  • promotion opportunities
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding action
Overconforming

A

Strictly interpreting responsibility by saying “the rules state that” this is the way we have always done it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding action
Buck passing and playing dumb

A

Transferring responsibility for execution of a task or decision to someone else

Avoiding an unwanted task by falsely pleading ignorance or inability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding action
Stretching

A

Prolonging a task so that they appear occupied eg. 2 week task into 4 months

18
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding action
Stalling

A

Appear to be more or less supportive publicly while doing little or nothing privately

19
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding blame
Buffing

A

Rigorously documenting activity to protect image of competence and thoroughness

20
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding blame
Playing safe

A

Avoiding situations that may reflect unfavorably

Taking on projects with high probability of success

21
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding blame
Justifying

A

Explaining to lessen their responsibility for negative outcome and/or apologizing to demonstrate remorse

22
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding blame
Scapegoating

A

Put blame for negative outcome on external factors that are not entirely blameworthy

23
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding blame
Misrepresenting

A

Manipulate info by distortion, embellishment, deception, selective presentation or obfuscation

24
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding change
Prevention

A

Prevent a threatening change from occurring

25
Q

When employees see politics as a threat, they respond with defensive behaviors

Avoiding change
Self protection

A

Acting in ways to protect self interest during change by guarding info or other resources

26
Q

IM technique

Enhancement

A

Claiming something you did is more valuable me than everyone else
Self focused IM technique

My work on celebrity divorce was a major boost to our sales

27
Q

IM technique

Flattery

A

Complimenting others to make yourself my like able

an assertive IM technique

You handled that client’s campaign very well. I could have never done as well as you did

28
Q

IM Technique

Favours

A

Form of ingratiation

Doing something nice to gain approval

29
Q

IM Technique

Conformity

A

Agreeing with someone’s opinion to gain their approval

Form of ingratiation

Eg. You are absolutely right. I couldn’t agree more

30
Q

IM technique

Excuses

A

Defensive IM technique

We failed to get the ads on time but at least no one looks at the ads

31
Q

IM technique

Self promotion

A

Self focused IM technique

Highlighting best qualities and calling attention to achievements

Eg. It took m 3 years. It took me 2 weeks. I am the best your company has ever had

32
Q

IM technique

Exemplification

A

Doing more than you need to show how dedicated and hardworking you are
Assertive IM technique

Eg. Sends emails from work computer to snow supervisor how long he has been working

33
Q

Self promotion IM

A

Promoting their accomoplishments

34
Q

Ingratiation IM techniques

A

Focused on complimenting interviewer and finding areas of agreement

35
Q

What do applicants use more as an IM technique

A

Self promotion

Highlight achievements, taking credit for success and explaining failures

36
Q

IM TECHNIque for performance ratings

A

Ingratiation receives higher performance evaluations

Self promotion receive lower performance valuations

37
Q

Conflict resolution techniques

Superordinate goals

A

Shared goal that cannot be attained without cooperation of each of the conflicting parties

38
Q

Collectivist cultures approach to conflicts

A

Avoid direct expression of conflict
Prefer indirect methods for resolving differences of opinion
Use third parties to resolve conflict

39
Q

What do collectivist cultures seek

A

To preserve relationships

40
Q

Individualist approach to conflict

A

Confront differences of opinion directly and openly

41
Q

Cull

A

Elimination of unsuitable candidates at pre interview stage

Management (12 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions