Local and Global Communication in Multicultural Settings

Question 1

Knowing a speaker or audience’s _____ helps someone create the proper language and tone in communicating with them.

Answer 1

Culture

Question 2

Countries like Germany and Switzerland belong in the __________ category since they like to do things one at a time.

Answer 2

Linear Activities

Question 3

Countries like Italy and in the Latin American belong to the __________ category since they do multiple tasks at a time.

Answer 3

Multi-Activities

Question 4

Asian countries mostly belong in the __________ category since they prioritize emotions, courtesy, and respect above anything else.

Answer 4

Reactives

Question 5

A major phenomenon, institution, or activity in a nation. Most citizens identify cognitively or emotionally and through which it is possible to describe national culture and its frame of reference in depth.

E.g. Japanese gardens

Answer 5

Cultural Metaphor

Question 6

Culture is LEARNED:

Answer 6

It is not biological. We unconsciously learn culture from families, peers, institutions, media.

Question 7

The process of learning culture

Answer 7

Enculturation

Question 8

Culture is SHARED:

Answer 8

Because culture is shared, we are able to act in socially appropriate ways as well as predict how others will act

Question 9

Culture is based on SYMBOLS:

Answer 9

A symbol stands for something else, and cultures are full of these significances

Question 10

Culture is INTEGRATED and INTERCONNECTED:

Answer 10

All aspects of a culture are related to one another and to truly understand a culture, one must learn about all of its parts

Question 11

Culture is DYNAMIC:

Answer 11

Cultures interact and change

Question 12

The application of knowledge and understanding of cultural characteristics and metaphors in a group for the goal of successful communication

Blueprints for how information will be exchanged

Answer 12

Communication Characteristics and Strategies

Question 13

Types of Communication Strategies:

Answer 13

1. Verbal Communication Strategy
2. Nonverbal Communication Strategy
3. Visual Communication Strategy

Question 14

Understanding __________ helps in communicating efficiently with the audience on a personal level.

By knowing this, individuals can broaden their perspectives, making them better decision-makers.

Answer 14

Cultural diversities

Question 15

People have various contexts in their communication on how they decide, do business, and other activities. In intercultural environments, this is a factor they consider.

Answer 15

Contextual Differences

Question 16

In low context cultures, people tend to focus on __________

Answer 16

The results of their decisions

Question 17

In high context cultures, people focus on __________

Answer 17

Building and preserving relationships

Question 18

Lawful and moral differences influenced by cultural contexts

Answer 18

Legal and Ethical Differences

Question 19

How to ensure successful transactions in an intercultural environment:

Answer 19

1. Look for mutual ground
2. Sending and receiving messages without passing judgment
3. Send honest messages
4. Respectful of cultural differences

Question 20

Social Differences:

Answer 20

• Attitudes towards Work and Success
• Roles and Status
• Manners
• Concept of Time
• Openness and Inclusiveness

Question 21

Other kinds of Differences:

Answer 21

• Nonverbal Differences
• Age Differences
• Gender Differences