lo5 Flashcards
1
Q
what is a stakeholder
A
a person / group of people who are affected by the activities of a business
2
Q
internal stakeholder
A
based within a business
3
Q
external stakeholder
A
come from outside of the business
4
Q
example of internal
A
- owners
- employes
5
Q
owners objectives
A
- make enough profit
- achieve business growth
- be competitve
6
Q
employees objectives
A
- job security
- good working conditions
- high pay
7
Q
external stakeholders example
A
- customers
- shareholders and potential investors
- local residents
- pressure groups
- suppliers
- banks and lenders
- central government
- local government
8
Q
customers objectives
A
- low prices
- good choice of products
- high quality products
9
Q
shareholders and potential investors objectives
A
- high dividends
- high share prices
- voting rights
10
Q
local residents objectives
A
- minimise pollution
- reduce traffic congestion
- more jobs
11
Q
pressure groups objectives
A
- stop child labour
- preserve the woodlands and forests
- stop product testing on animals
12
Q
suppliers objectives
A
- high prices
- regular orders
- being paid on time
13
Q
banks and lenders objectives
A
- high interest rates
- being paid back on time
- business loyalty
14
Q
central goverment objectives
A
- health and safety
- collecting taxes
- being environmentally friendly
15
Q
local goverment objectives
A
- enviromental health
- beuilding control
- stopping fly tipping
