how a tall organisational structure affects performance

Question 1

describe a tall structure

Answer 1

• an organisation structure is how a business is organised / arranged
• many levels
• narrow span of control
• long chain of command
• poor communication and slow decision making
• number of managers required makes the structure expensive

Question 2

how does sainsburys tall structure effect its performance

Answer 2

• lower-level employees make significantly fewer independent decisions - less involvement - less motivation - work not being done properly - failing to meet the satisfaction of customers
• employees below the top-level of management understand their roles and responsibilities, which can increase productivity and efficiency

Question 3

prepared answer

Answer 3

sainsburys PLC has a tall organisational structure. this has been really positive for the business, as they have organisaed the functions with a clear division between each department. this has lead to each section such as the bakery section having a manager with expert knowledge to train new employees in bread making leading to more sales revenue as customers know the fresh bread is of high quality

Question 4

example questions

Answer 4

• identify two ways a tall organisational structure affects the performance of a business that you have researched?
• identify two features of a tall organisational structure in a business you have researched
• analyse two advantages to a business that you have researched of having a organisational structure
• analyse one advantage and one disadvantage to a business that you have researched of having a tall organisational structure
• explain two advantages to a business that you have researched of having a tall organisation structure
• describe how the performance of a business that you have researched has been affected by having a tall organisational structure

Question 5

identify two ways a tall organisational structure affects the performance of a business that you have researched?

Answer 5

• poor communication
• costly
• slower decision making
• narrow span of control - tighter control of workers

Question 6

identify two features of a tall organisational structure in a business you have researched

Answer 6

• a number of levels of hierarchy
• narrow span of control
• long chain of command

Question 7

analyse two advantages to a business that you have researched of having a organisational structure

Answer 7

• one advantage is that there are more levels of hierarchy which offers the chance for promotion. this means that a new member of staff who starts work as a cashier may have the opportunity to become a checkout manager or an assistant store manager which would be beneficial to sainsburys and their reputation
• a second advantage is that there is narrow span of control. the deli manager will only be in charge of a small number of deli assistant and it is easier to keep an eye o them which means less mistakes are made

Question 8

describe how the performance of a business that you have researched has been affected by having a tall organisational structure

Answer 8

the performance of sainsburys has improved by having a tall structure. having a number of supervisors and managers who oversee the different apartments from bakery to checkouts has managers have a tight control on their workers, the stores run more efficiently and sainsburys has increased their market share