LGS

Question 1

elements of tour guiding

Answer 1

professionalism
service
interpretation
physical elements

Question 2

characteristics of a tour guide

Answer 2

mature
responsible
patient
tactful
sensitive to different cultures
articulate
quick witted
organize
healthy

Question 3

pre arrival activities

Answer 3

• CHECKING OF ARRIVALS
  SCHEDULES TO ENSURE
• CHECKING RESERVATION DONE
  TO GAIN KNOWLEDGE
• VERIFYING ITINERARY
• COLLECTING RESOURCES FOR THE
  TOUR
• TESTING ITEMS FOR THE
  TOUR
• TESTING ITEMS FOR THE
  TOUR

Question 4

10 commandments of tour guiding

Answer 4

Love the tourists
Honor and promote your country
Respect local culture and heritage
Be professional at all times
Keep on learning
Communicate properly
Do not be late
Do not provide false information
Do not provide illegal services
Take care of your body

Question 5

roles of a tour guide

Answer 5

• Meeting and Greeting the Tour participants upon arrival
• Coordinating pre-arranged tours including visits to local attractions, shop, restaurants
• Coordinating pre-arranged accommodation and transport, and making sure that tour participants are comfortable
• Leading tour groups and pointing out places of interest
• Preparing and presenting tour guide spiels called tour commentaries.
• Attending to operational problems, such as booking errors and changes, lost of bags or sickness and providing first aid if needed.
• Preparing and submitting written reports of how the day’s tour turned out, including financial report and other administrative work.

Question 6

do’s in tour guiding

Answer 6

Be punctual.
Come Prepared.
Be cordial and pleasant.
Watch your own health.
Be sensitive to the guests to digest the information

Question 7

dont’s

Answer 7

Be late.
Provide false or unsure information.
Show your exhaustion.
Sell anything on the first meeting.
Talk all the time