Level 1 - Business planning Flashcards

1
Q

What are the three levels of business management?

A
  1. Corporate Level
  2. Management Level
  3. Operational Level
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2
Q

What are the business objectives of your company?

A
  • promote a love of reading
  • provide access to resources and information
  • Offering a welcome space
  • Supporting the health and wellbeing of individuals and communities
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3
Q

How do you contribute to business planning within your company?

A
  • This year I have worked with leadership team to set objectives under our strategic pillars.
  • Work with service delivery to prioritise refurbishments and other strategic projects
  • Preparing annual budgets
  • Preparing feasibility reports for building related initiatives
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4
Q

Does the RICS have a business plan?

A

Yes the current plan covers the three years from 2018-21. Strategic goals include:
• Trusted by our stakeholders and society
• RICS professional qualifications remain in demand
• Influential thought leader
• Involved and engaged members
• Sustainable 21st C professional body.

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5
Q

N1. What should you do when starting a business?

A

Create a Business Plan, such as a 3 – 5 year business plan.

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6
Q

N2. What is a business plan?

A

A formal statement of the business goals, how they are obtainable and the plan for reaching these goals.

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7
Q

N3. Why would you create a business plan?

A
  • To help achieve funding.
  • Set business objectives.
  • Create a business direction.
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8
Q

N4. What would you expect to be included within this business plan?

A
  • Method Statement.
  • Goals and Objectives.
  • SWOT analysis.
  • Key Performance Indicators.
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9
Q

N5. What is a Mission Statement?

A

A formal summary of the company aims and values.

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10
Q

N6. What is a SWOT analysis?

A

internal study undertaken by a business to identify its strengths, weaknesses, opportunities and threats.

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11
Q

N7. What goals and objectives would you likely see in FM?

A
  • Space utilisation
  • Adherence to stat compliance
  • Service Delivery times
  • Environmental, such as %age waste to landfill
  • Commitment to ethical standards
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12
Q

N8. What is a Key Performance Indicator?

A

A measureable value to determine the success of project/venture.

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13
Q

N9. How is a business plan laid out?

A
  1. Executive summary.
  2. Financial Forecasts.
  3. Management team.
  4. Description of business opportunity.
  5. Market and Sales Strategy.
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14
Q

N11. Why is Market Analysis important?

A

Understanding the market you are operating in and look for demand for services.

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15
Q

N13. In terms of Business Planning, how does your management ensure that you make a profit?

A
  • Regular reporting.
  • Forward planning.
  • Accounting systems to track all costs.
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16
Q

N14. What is a PESTLE Analysis?

A
  • Political.
  • Economic.
  • Social.
  • Technological.
  • Legal.
  • Environmental.
17
Q

What are the types or organisational structure?

A
  • Hierarchical
  • Functional
  • Divisional
  • Matrix
  • Team Structure
  • Horizontal