Lesson 7

Question 1

what is traditionally thought of as a place to hold or store inventory?

Answer 1

warehousing

Question 2

what is traditionally viewed as basic functions that collectively support the handling, identification, and protection of product?

Answer 2

materials handling and packaging

Question 3

TRUE OR FALSE.

Uncertainty in demand, supply, and/or lead time is one of the reasons for doing strategic warehousing

Answer 3

true

Question 4

TRUE OR FALSE.

Having production smoothing for manufacturing economies and volume discounts for transportation economies are few of the reasons for doing strategic warehousing

Answer 4

true

Question 5

TRUE OR FALSE.

Customer service report is NOT one of the reasons for doing strategic warehousing

Answer 5

false

Question 6

what services do warehouses specialize in?

Answer 6

supply and demand facing services

Question 7

warehouses exist to ______ total cost or improve _______

Answer 7

lower; customer service

Question 8

facilities used for inbound materials are?

Answer 8

supply-facing warehouses

Question 9

facilities used for accommodation are?

Answer 9

demand-facing warehouses

Question 10

these are different based on facilities support role

Answer 10

functionality and justification

Question 11

what are the fundamentals or benefits of warehousing?

Answer 11

service and economic benefits

Question 12

this pertain to operational strategy to add value within the supply chain process or for the customer

Answer 12

service benefits

Question 13

this pertain to operational strategy to save money by using a storage point

Answer 13

economic benefits

Question 14

what are some of the strategies incorporated to deliver service benefits?

Answer 14

stocking strategies and value-added services (for greater value creation)

Question 15

what are the 3 stocking strategies?

Answer 15

1. spot stock near customer - usually seasonal
2. full-line stocking - inventory in anticipation of orders
3. stocking to support production facility

Question 16

give 5 sample of value-added services

Answer 16

packaging/kitting
drop-shipping
customer return
kanban
order fulfillment

Question 17

what are the economic benefits

Answer 17

1. consolidation and break-bulk
2. sorting (cross-dock)
3. seasonal storage
4. reverse logistics

Question 18

what pertains to the inventory where it receives supplies from multiple locations and combine it for shipment to customers?

Answer 18

consolidation warehouse

Question 19

this warehouse breaks down large shipments for smaller deliveries to multiple customer destinations

Answer 19

break-bulk warehouse

Question 20

the product from multiple sources is mixed to form orders shipped to multiple customers

Answer 20

cross-dock warehouse

Question 21

the addition of product that is already sitting in the warehouse eg. Product D then shipped to multiple customers

Answer 21

In-transit mixing point

Question 22

what accommodates either seasonal production or seasonal demand eg. patio/lawn furniture and agricultural products?

Answer 22

seasonal storage

Question 23

what is the process of reverse logistics processing?

Answer 23

returns management > remanufacturing or repair > remarketing > recycling > disposal > hazardous materials and government regulation > product recalls

Question 24

warehouse ownership arrangements can be classified into 2

Answer 24

private and public

Question 25

what ownership arrangement is typically operated by the firm owning the product?

Answer 25

private ownership arrangement

Question 26

what ownership arrangement is outsourced warehousing operations on a pay-for-service basis?

Answer 26

public ownership arrangement

Question 27

what are the advantages of private ownership arrangement?

Answer 27

control, flexibility, cost, and intangibles

Question 28

what are the examples of public ownership arrangement?

Answer 28

general merchandise, refrigerated, special commodity, bonded, household goods & furniture

Question 29

this is operated by niche experts providing customized service with long-term relationships

Answer 29

contract

Question 30

in terms of cost/volume relationship, what ownership arrangement is generally more economical when it operates on a per unit basis at low volumes?

Answer 30

public warehouses

Question 31

this includes questions such as "how should the product be stored within the warehouses?," "what product characteristics might affect this choice?"

Answer 31

warehousing layout

Question 32

what are the practices in warehouse layout?

Answer 32

storage practice and picking the product

Question 33

what are the 3 storage practices (slotting)?

Answer 33

1. first available 2. fixed area 3. ABC

Question 34

what are the methods in picking the product?

Answer 34

FIFO (first in, first out) and LIFO (last in, first out)

Question 35

what are the primary functions of warehouses?

Answer 35

product handling and storage, and product handling considerations

Question 36

what are the secondary warehouse operations?

Answer 36

accuracy and audits security safety and maintenance environmental concerns and regulatory environment

Question 37

the process of unloading product; responsible for ensuring SKU and quantity accuracy

Answer 37

receiving

Question 38

placement of product into active or secondary locations for storage

Answer 38

product put-away

Question 39

active pick location replenishment, space consolidation

Answer 39

in-storage product handling

Question 40

grouping of unique SKU's and quantities to facilitate order assembly

Answer 40

order picking

Question 41

loading and verification of outbound transportation equipment

Answer 41

shipping

Question 42

this is the initial foundation for evaluating handling alternatives

Answer 42

basic handling considerations

Question 43

examples of mechanized systems

Answer 43

lift trucks towlines tractor trailers conveyors carousels

Question 44

examples of semi-automated

Answer 44

automated guided vehicles (AGV) sortation robotics flow racks

Question 45

examples of automated systems

Answer 45

order selection automated storage & retrieval systems (AS/RS)

Question 46

examples of special handling considerations

Answer 46

e-fulfillment returns processing

Question 47

2 types of material handling method

Answer 47

semi-automated automated systems

Question 48

what warehousing method may also be dependent on local regulations?

Answer 48

materials handling

Question 49

2 types of storage

Answer 49

active and extended storage

Question 50

what storage is focused on quick movement and flexibility that emphasizes picking and put-away productivity?

Answer 50

active storage

Question 51

what storage is focused on long-term storage that emphasizes on maximum space utilization?

Answer 51

extended storage

Question 52

in secondary warehouse operations, this is of critical importance, maintaining an accurate account of product on hand within the warehouse

Answer 52

accuracy & audits

Question 53

in secondary warehouse operations, this reduces pilferage and damage

Answer 53

security

Question 54

in secondary warehouse operations, this role is to be the preventative maintenance that plays in safety and asset protection

Answer 54

safety & maintenance

Question 55

in secondary warehouse operations, numerous factors at play within a warehouse

Answer 55

environmental concerns and regulatory environment

Question 56

what are the 10 OSHA standards (for hazards) that is frequently included in the agency's citations?

Answer 56

forklifts hazard communication electrical, wiring methods electrical, system design guarding floor & wall openings and holes exits mechanical power transmission respiratory protection lockout-tagout portable fire extingishers

Question 57

what are the 3 warehouse systems?

Answer 57

warehouse management systems (WMS) yard management systems (YMS) information directed systems

Question 58

system running operations within four walls of the warehouse, varying levels of functionality

Answer 58

warehouse management system (WMS)

Question 59

system for monitoring trailers in external facility "yard" and managing delivery/pickup appointment schedule

Answer 59

yard management systems (YMS)

Question 60

complimentary to WMS systems, include directed supportive technology such as RF and light directed

Answer 60

information directed systems

Question 61

this is typically viewed as being either consumer (focused primarily on marketing) or industrial (focused on logistics)

Answer 61

packaging

Question 62

which have a major impact on logistical productivity and efficiency?

Answer 62

package design

Question 63

4 basic pallet master carton stacking patterns

Answer 63

block brick row pinwheel

Question 64

master carton

Answer 64

benefit of standardization

Question 65

driving handling efficiency

Answer 65

containerization/unitization

Question 66

grouping of master cartons into one unit for materials handling

Answer 66

unitization

Question 67

improves overall material movement efficiency, reduces damage in handling and transit, reduces pilferage, protective packing reqs, provides greater protection from environmental elements

Answer 67

rigid packaging

Question 68

esistainable solution, easily recyclable, enhanced product preservation, consumer convenience, attractive packaging design, loghtweight, customizable

Answer 68

flexible packaging