lesson 5 (corporate culture)

Question 1

Corporate Culture

Answer 1

Shared values and beliefs of the people in an organisation. (REAL or OFFICIAL)
“personality” or “how we do things around here”
- positive culture mean increased productivity, quality and employee enagagement

Question 2

OFFICIAL corporate culture

Answer 2

• the desired culture a business wishes to establish (i.e. what an organisation stands for)
• visible through company documents (e.g. slogans, logos, websites, statements)

Question 3

Official corporate culture (indicators)

Answer 3

-mission statements
-policies
-stated priority area in annual reports/ CEO/management statements

Question 4

REAL corporate culture

Answer 4

• the ACTUAL prevailing culture that exists within a business (i.e how things actually operate, managers communication with employees, work relationship, time, money and resources spent on)

Question 5

Real corporate culture (indicators)

Answer 5

Physical structure (office layout, solar panels, size of different offices, department areas)
* Consistency in style of dress and language within the organisation
* Relations among staff
* Management style
* Budgets
* Rituals and celebrations - what exists indicates what is valued
* “Heroes”. - who do people “look up to” in the organisation (informal power)

Question 6

Culture of a business ca affect…

Answer 6

the way in which a business operates
-decision making
-organisational structure
-communication
-leadership styles (cause and effect)
-attitude towards work

Question 7

Strategies for developing Corporate Culture-

Answer 7

-DEVELOP FORMAL STATEMENTS:
Mission Statements- purpose
Vision Statements- aspirations
Value Statements- org. be recognised as
-IMPLEMENTATION OF POLICIES: rules and regualtions, est. standards +set procedures
-COMMUNICATE DESIRED VALUES
-RECRUITING IN LINE WITH DESIRED VALUES
-TRAINING: common understanding
-REWARD AND RECOGNITION
-CONSIDERING/ALTERING MANAGEMENT STYLE: consulting/participating vs. autocratic/ persuasive= compliance