lesson 4 (corporate social responsibility)

Question 1

Corporate Social Responsibilty

Answer 1

Corporate Social Responsibility (CSR) refers to the actions taken by a business which go above and beyond its legal obligations for the benefit of the environment, employees or the community.​

Question 2

Pros of CSR

Answer 2

• organisation’s repuatation can be enhanced
• free publicity can be gained
• enhanced perceived quality of products

Question 3

Cons of CSR

Answer 3

• canbe expensive in terms of costs and expenses not directly related to the change
• time and resource are spent managing the change that isn’t required by law
• does it compromise the function of the product

Question 4

Operation manager role in implementing CSR

Answer 4

-Sourcing renewable or recycled materials.
-Selecting responsible and ethical suppliers
-Producing quality and long lasting products to reduce landfill
-Reducing impact an the environment through the manufacturing process.

Question 5

HR manager role in implementing CSR

Answer 5

-Offering staff benefits (e.g. counselling, gym membership, discounts, company car, etc.)
-Paying above the legal minimum wage.
-Offering employees opportunity to skills up and grow in the business.
-Allowing flexible working

Question 6

HR manager role in implementing CSR

Answer 6

-Ensuring marketing is transparent, informative and honest.
-Not selling excess product which will increase landfill
->e.g. BOGOF- free one ends up in the bin.
-Sustainable packaging