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accounting and small business > booklet 2 - lesson 1 (customer needs & market research) > Flashcards

booklet 2 - lesson 1 (customer needs & market research) Flashcards

accounting and small business (17 decks)

accounting exam revision

booklet 1 - lesson 1 (sources of business opputinity

lesson 2 (business structures)

lesson 3 (business objectives)

lesson 4 (KPI's)

lesson 5 (External Environment - Macro Factors)

lesson 6 ( operating factors)

booklet 2 - lesson 1 (customer needs & market research)

lesson 2 (marketing mix and 4P's)

lesson 3 (SWOT analysis)

lesson 4 (management styles)

booklet 3 - lesson 1 ( lean management)

lesson 5 (quality management strategies)

lesson 2 (motivation)

lesson 3 (staffing and performance)

lesson 4 (corporate social responsibility)

lesson 5 (corporate culture)

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