Lesson 4 Flashcards

1
Q

What are content theories of motivation?

A

Theories that focus on specific human needs that motivate behavior, such as Maslow’s hierarchy.

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2
Q

List the five needs in Maslow’s hierarchy of needs.

A
  1. Physiological
  2. Safety
  3. Belongingness
  4. Esteem
  5. Self-actualization
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3
Q

What are the three needs identified by Alderfer’s ERG theory?

A
  1. Existence
  2. Relatedness
  3. Growth
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4
Q

What are the three needs identified by McClelland theory?

A
  1. Achievement
  2. Affiliation
  3. Power
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5
Q

How do emotional stability and conscientiousness impact motivation?

A

They are associated with higher levels of motivation (Judge and Ilies, 2002).

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6
Q

Explain equity theory in motivation.

A

Motivation is influenced by social comparisons; individuals expect fair efforts and rewards relative to others.

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7
Q

What are the three key perceptions in expectancy theory?

A
  1. Valence: how desirable the end result or outcome is for the individual.
  2. Instrumentality: how likely the individual believes it’s that a certain level
    of performance will actually result in the desired outcome.
  3. Expectancy: how much an individual expects that their efforts will
    manage to achieve the level of performance needed for the outcome
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8
Q

Name job-related dimensions from the Job Characteristics Model.

A
  1. Skill variety
  2. Task identity, variety and significance
  3. Feedback
  4. Autonomy
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9
Q

Name social dimensions from the Job Characteristics Model.

A
  1. Interdependence
  2. Feedback from others
  3. Social support
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10
Q

What are the three critical psychological states in job design?

A
  1. Meaningfulness of the work
  2. Responsibility for outcomes
  3. Knowledge of results
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11
Q

Define job crafting and its types.

A

Employees reshape their jobs through cognitive, physical, or relational changes to better suit themselves.

by: adjusting how we see the work, which
elements we focus on, hanging how we do the work or even what
activities we do, choosing who we
interact with.

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12
Q

How does autonomy affect job performance?

A

It increases responsibility for outcomes, leading to higher motivation and satisfaction.

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13
Q

What are the three pay models for determining employee compensation?

A
  1. Relative worth (graded pay dependes in the position. eg: Managers )
  2. Individual worth (performance-related pay. eg: Sales bonuses)
  3. Commercial worth (market-based pay. eg: specialized doctors)
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14
Q

What is a flexible benefits or cafeteria plan?

A

Employees choose from a variety of benefits offered by the organization, tailoring to their preferences.

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15
Q

Why can too much choice in benefits be demotivating?

A

It may overwhelm employees, reducing satisfaction and engagement.

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16
Q

What are the three purposes of performance management?

A
  1. Provide feedback
  2. Differentiate employees for rewards
  3. Identify development and training areas
17
Q

Name frameworks used in performance management systems.

A
  1. Management by Objectives (MBO): organizational goals cascaded down to individual goals
  2. Balanced Scorecard: performance judged on range of measures
18
Q

What are the five key elements of effective performance management systems (Armstrong and Baron, 2009)?

A
  1. Alignment of objectives
  2. Engagement
  3. Role of line managers
  4. Evaluation
  5. Impact on other processes
19
Q

Name challenges in performance appraisals.

A
  1. Politics and power
  2. Performance measurement
  3. Reliability of measurements
  4. Use of information
20
Q

What are three reasons managers avoid addressing poor performance (Axelrod et al., 2002)?

A
  1. Emotional attachment
  2. Belief in development potential
  3. Practical barriers: Fear of litigation
21
Q

What is Performance Management?

A

an ongoing process of evaluating, improving, and aligning employee performance with organizational objectives. It is a strategic and systematic approach that integrates goal setting, feedback, and development to optimize results.