Lesson 13 Flashcards

1
Q

How Do Individuals Learn?

A

Experiential Learning: Learning by doing.

Observational Learning: Imitating others.

Cognitive Learning: Gaining knowledge through understanding and reasoning.

Social Learning: Interaction and collaboration with others.

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2
Q

What is classical conditioning in learning?

A

Associating a stimulus with a response. 🐕

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3
Q

Define operant conditioning.

A

Learning through the consequences of actions (positive/negative reinforcement or punishment).🐕

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4
Q

What is social learning?

A

Learning by observing and copying others, developing hypotheses, and refining behaviors.

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5
Q

List the four stages of experiential learning (Kolb & Kolb, 2005).

A
  1. Concrete experience 2. Reflective observation
  2. Abstract conceptualization
  3. Active experimentation
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6
Q

What is informal learning, and why is it challenging for organizations?

A

Informal learning is flexible and adaptable but difficult to monitor and evaluate.

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7
Q

Does personality affect how we learn?

A

Yes, personality influences learning preferences and approaches. For example, extroverts may prefer group-based learning, while introverts may thrive in independent study. Traits like openness to experience can enhance adaptability and receptiveness to new ideas

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8
Q

Which are the stages of the continuing professional development? (Lifelong learning)

A
  1. Identify
  2. Plan
  3. Act
  4. Reflect
  5. Apply
  6. Share
  7. Impact

Repeat

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9
Q

What are the steps in training needs analysis?

A

Identifying gaps between current skills and required competencies for organizational goals.

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10
Q

Name methods used in training.

A
  1. Case studies
  2. Simulations
  3. Coaching and mentoring
  4. Demonstrations
  5. Lecture
  6. Group discussions
  7. Role play
  8. Job rotation
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11
Q

What is the difference between coaching and mentoring?

A

Coaching is formal and often external, while mentoring is informal and intra-organizational.

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12
Q

How can training transfer be improved?

A

Through spaced practice, supportive environments, and aligning training with workplace tasks.

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13
Q

What are the four levels in Kirkpatrick’s evaluation model?

A
  1. Reaction
  2. Learning
  3. Behavior
  4. Results
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14
Q

What is knowledge management?

A

The process of creating, sharing, and utilizing knowledge within an organization.

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15
Q

Explain Nonaka’s modes of knowledge conversion.

A
  1. Socialization (tacit to tacit)
  2. Articulation (tacit to explicit)
  3. Combination (explicit to explicit)
  4. Internalization (explicit to tacit)
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16
Q

How does organizational learning differ from individual learning?

A

Organizational learning integrates and embeds individual learning into organizational processes.

17
Q

What is a learning organization?

A

An organization that focuses on continuous learning to develop and adapt itself.

18
Q

Differentiate between single-loop and double-loop learning.

A

Single-loop focuses on correcting errors within existing frameworks, while double-loop challenges underlying assumptions.

19
Q

Difference/Connection Between Organizational Learning and Learning Organization

A

Organizational Learning: The process by which an organization improves and adapts through experience, reflection, and knowledge sharing.

Learning Organization: A culture or structure that actively promotes and supports organizational learning.

Connection: A learning organization is the ideal environment where organizational learning thrives.