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KIT > LESSON 3 - PURCOM > Flashcards

LESSON 3 - PURCOM Flashcards

1
Q

Communication is not confined to speaking. It can either be?

A

Verbal or non-verbal

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2
Q

Is communication possible without talking or uttering even a single word?

A

Yes

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3
Q

Listening is also an important skill for this type of communication to be successful.

A

Verbal communication

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4
Q

This communication uses spoken or written words to communicate a message.

A

Verbal communication

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5
Q

This communication use body language, gestures, facial expressions, and even posture to communicate.

A

Non-verbal communication

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6
Q

This communication sets the tone of a conversation and can seriously undermine the message contained in your words if you are not careful to control it.

A

Non-verbal communication

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7
Q

It is a set of arbitrary symbols which create possible combination of utterances primarily used in communication.

A

Language

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8
Q

It refers to the level and style of spoken and written discourse depending on the context you are in.

A

Language register

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9
Q

This determines the vocabulary, tone, and structure of your language.

A

Language register

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10
Q

The three types of language registers are?

A

Formal, informal, and neutral

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11
Q

Are language registers can be applied to both spoken and written language?

A

Yes

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12
Q

This type of register is used in professional context. It is highly structures, impersonal and more serious in its tone, vocabulary, and grammar,

A

Formal

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13
Q

This type of register is common in the workplace, academe, business, trade, and other industries.

A

Formal

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14
Q

This type of register is casual, personal, and more intimate in its tone, sentence structure, and choice of words.

A

Informal

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15
Q

This type of register is appropriate when communicating with people you know very well such as your family, relatives, and friends.

A

Informal

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16
Q

This is a more factual and non-emotional type of language register. This is mostly used in highly business-oriented and technical contexts.

A

Neutral

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17
Q

Business Letters
Letters of Complaint
Academic Essays
Reports

A

Formal

18
Q

Personal emails
Text messages
Short notes
Friendly letters
Most blogs

A

Informal

19
Q

Reviews
Articles
Technical writing
Business presentation

A

Neutral

20
Q

As noted by _____, a higher percentage (93%) of communication is manifested through non-verbal behaviors.

A

John Stoker

21
Q

Communication is manifested non-verbal behaviors in a higher percentage. This means?

A

Messages are still conveyed even when people are not speaking.

22
Q

This refer to the cues that are sent through body language, posture, gesture, movements, facial expression, and appearance.

A

Non-verbal messages

23
Q

Kinds of non-verbal communication

A

Kinesics, Paralanguage, Proxemics, and Chronemics

24
Q

The technical name for the interpretation that comes along with motions when someone communicate is…

A

Kinesics

25
Q

This includes gestures, movements, posture, eye contact, facial expressions, and touch.

A

Kinesics

26
Q

You have to be careful when you employ these physical movements as the may imply a different meaning in other culture.

A

Kinesics

27
Q

The voice should have intelligibility, variety, and understandable patters.

A

Paralanguage

28
Q

This pertains to the loudness of your voice, rate of your speech, pronunciation, and enunciation.

A

Intelligibility

29
Q

This refers to your pitch, force, and pauses. If you vary these aspects of your voice, you can avoid monotony.

A

Variety

30
Q

It is the emphasis on a certain syllable or word/s.

A

Stress

31
Q

The technical term used to study how space and distance communicate.

A

Proxemics

32
Q

Three types of proxemics:

A

Personal space, territorial space, and acoustic space

33
Q

This is the type of space the distance one consciously maintains when interacting with others. The more intimate your relationship with another person, the more you allow him or her to be near your…?

A

Personal space

34
Q

This is the physical space which implies your sense of authority and ownership.

A

Territorial space

35
Q

This is the area where the voice of the speaker is either heard or not.

A

Acoustic space

36
Q

This refers to how people perceive and value time

A

Chronemics

37
Q

“Time is the essence” Thus, when you see people start looking at their watch or at the clock every now and then in a classroom, it may mean that the class may already be running over time. It can also be a sign of lack of interest.

A

Monochronic

38
Q

“Luxury of time,” so waiting is not an issue.

A

Polychronic

39
Q

The use of body language

A

Kinesics

40
Q

The use of voice

A

Paralanguage

41
Q

The use of space

A

Proxemics

42
Q

The use of time

A

Chronemics

KIT (8 decks)

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