LESSON 3 - PURCOM Flashcards
Communication is not confined to speaking. It can either be?
Verbal or non-verbal
Is communication possible without talking or uttering even a single word?
Yes
Listening is also an important skill for this type of communication to be successful.
Verbal communication
This communication uses spoken or written words to communicate a message.
Verbal communication
This communication use body language, gestures, facial expressions, and even posture to communicate.
Non-verbal communication
This communication sets the tone of a conversation and can seriously undermine the message contained in your words if you are not careful to control it.
Non-verbal communication
It is a set of arbitrary symbols which create possible combination of utterances primarily used in communication.
Language
It refers to the level and style of spoken and written discourse depending on the context you are in.
Language register
This determines the vocabulary, tone, and structure of your language.
Language register
The three types of language registers are?
Formal, informal, and neutral
Are language registers can be applied to both spoken and written language?
Yes
This type of register is used in professional context. It is highly structures, impersonal and more serious in its tone, vocabulary, and grammar,
Formal
This type of register is common in the workplace, academe, business, trade, and other industries.
Formal
This type of register is casual, personal, and more intimate in its tone, sentence structure, and choice of words.
Informal
This type of register is appropriate when communicating with people you know very well such as your family, relatives, and friends.
Informal
This is a more factual and non-emotional type of language register. This is mostly used in highly business-oriented and technical contexts.
Neutral
Business Letters
Letters of Complaint
Academic Essays
Reports
Formal
Personal emails
Text messages
Short notes
Friendly letters
Most blogs
Informal
Reviews
Articles
Technical writing
Business presentation
Neutral
As noted by _____, a higher percentage (93%) of communication is manifested through non-verbal behaviors.
John Stoker
Communication is manifested non-verbal behaviors in a higher percentage. This means?
Messages are still conveyed even when people are not speaking.
This refer to the cues that are sent through body language, posture, gesture, movements, facial expression, and appearance.
Non-verbal messages
Kinds of non-verbal communication
Kinesics, Paralanguage, Proxemics, and Chronemics
The technical name for the interpretation that comes along with motions when someone communicate is…
Kinesics
This includes gestures, movements, posture, eye contact, facial expressions, and touch.
Kinesics
You have to be careful when you employ these physical movements as the may imply a different meaning in other culture.
Kinesics
The voice should have intelligibility, variety, and understandable patters.
Paralanguage
This pertains to the loudness of your voice, rate of your speech, pronunciation, and enunciation.
Intelligibility
This refers to your pitch, force, and pauses. If you vary these aspects of your voice, you can avoid monotony.
Variety
It is the emphasis on a certain syllable or word/s.
Stress
The technical term used to study how space and distance communicate.
Proxemics
Three types of proxemics:
Personal space, territorial space, and acoustic space
This is the type of space the distance one consciously maintains when interacting with others. The more intimate your relationship with another person, the more you allow him or her to be near your…?
Personal space
This is the physical space which implies your sense of authority and ownership.
Territorial space
This is the area where the voice of the speaker is either heard or not.
Acoustic space
This refers to how people perceive and value time
Chronemics
“Time is the essence” Thus, when you see people start looking at their watch or at the clock every now and then in a classroom, it may mean that the class may already be running over time. It can also be a sign of lack of interest.
Monochronic
“Luxury of time,” so waiting is not an issue.
Polychronic
The use of body language
Kinesics
The use of voice
Paralanguage
The use of space
Proxemics
The use of time
Chronemics
