Lesson 20 Flashcards

Manage and Troubleshoot Apps

1
Q

Why would you want to open an app in 32-bit mode?

A

for a 64-bit app to support older 32-bit plug-ins or app resources.

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2
Q

What functionality does app extensions add to macOS Mojave?

A

App extensions allow apps from different developers to interact with each other as if they were built into the app.

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3
Q

How do you install new app extensions? After they’re installed, how do you manage app extension visibility?

A

App extensions are installed automatically because they’re bundled in the app that provides the extension. You can enable or disable installed app extensions from the Extensions preferences.

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4
Q

How can you identify the apps that are installed on your Mac?

A

You can use System Information to scan the appropriate app locations and return a list of installed apps.

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5
Q

In macOS Mojave, what app do you use to examine open apps?

A

Activity Monitor

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6
Q

Which steps should you take when you troubleshoot app issues?

A

a. Restart the app.
b. Open another known working document.
c. Try another app.
d. Try another user account.
e. Check diagnostic reports and log files.
f. Delete cache files.
g. Replace preference files.
h. Replace app resources.

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7
Q

What are the three ways you can forcibly quit an app from the graphical interface?

A

a. From the Force Quit Applications dialog
b. From the Dock
c. From the Activity Monitor app

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8
Q

What does the diagnostic reporting feature do?

A

Automatically creates a diagnostic report log any time an app crashes or hangs. Reports to Apple over internet

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9
Q

Which file format is often used for preference files? How can you view the content of this file type?

A

Most app preferences are property lists, which are XML files that have the .plist filename extension. You can view the content of these files using Quick Look and edit them using Xcode, which you can get from the App Store.

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10
Q

Where are app preferences stored?

A

Almost always stored in user’s Library folder

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