Lesson 1B

Question 1

The Phlebotomist’s primary role is to ___________ for accurate and reliable test results as quickly as possible and with the least discomfort to the patient.

Answer 1

collect blood

Question 2

A Phlebotomist is usually cross-trained in

Answer 2

venipuncture
capillary collection
patient care
laboratory receptionist duties
sample processing and
computer work

Question 3

They represent the laboratory and health care center

Answer 3

Phlebotomist

Question 4

they are in direct contact with the patient, and they perform tasks that are critical to the patient’s diagnosis and care.

Answer 4

Phlebotomist

Question 5

Central to the job of drawing blood is the

Answer 5

Patient

Question 6

PHLEBOTOMIST: PROFESSIONAL ATTITUDE

Answer 6

The Phlebotomist’s own professional attitude toward the job and duties determines how the patient is treated.

If the Phlebotomist attempts to draw a patient and does not feel confident about obtaining the sample, a “miss” of the patient will most likely result.

It is not the events of the day that shape the Phlebotomist, it is how the Phlebotomist deals with those events.

Question 7

Just as the professional attitude of the Phlebotomist can determine how well a Phlebotomist is perceived by the patient, so can the _________ of the Phlebotomist affect this perception.

Answer 7

grooming

Question 8

common dress code for most hospital-employed Phlebotomists:

Answer 8

• No visible tattoos (depending on hospital policies)
• No body piercing other than a minimum of two in the ears (one for each ear)
(depending on hospital policies)
• Distal free edge of fingernails should not be longer than ¼ inch
• No blue jeans or casual attire (depending on hospital policies)
• No open-toed shoes
• Not-shirt or sweatshirts (depending on hospital policies)