Lecture 4

Question 1

Training Vs Development
Time frame
Participation

Answer 1

Training - Current, required

Development - Future, voluntary

Question 2

5 Training process

Answer 2

1. Assess needs for training - who/what/where
2. Ensure Readiness - pre-training motivation, likelihood to learn
3. Plan training program - objectives/trainers/methods
4. Implement training program - SMART/conditions
5. Evaluate Results - How, When

Question 3

Anxiety/Arousal performance states

Answer 3

Comfort zone
Learning Zone
Danger Zone

Question 4

Four Pillars of Leadership Development

Answer 4

1. Formal Education
2. Assessments
3. Job Experience
4. Interpersonal relationships

Question 5

5 Transfer of training depends on

Answer 5

1. Opportunity to use learned
2. Self-management skills
3. Peer Support
4. Manager Support
5. Technological Support

Question 6

Interpersonal Relationships

Answer 6

• Mentoring
– Intellectual, political, & moral support
• Coaching
– Socratic method
• Support groups
– Above three rule

Question 7

Being a force for positive change, your AWARENESS has to be

Answer 7

1. Balanced
2. Authentic
3. Drive
4. Considerate

Question 8

Training Methods

Answer 8

1. Presentation methods
2. Hands.on methods
3. Group.Building methods

Question 9

5 ways to evaluate results of training

Answer 9

1. Trainee satisfaction
2· Transfer of training
3. New skills knowledge
4. Performance Improvement
5. Return on Investment

Question 10

Filling the empty black blocks 3 dimensions

Answer 10

Depth
Breadth
Height

Question 11

Does bad smile sheet necessarily mean a bad evaluation

Answer 11

Nah fam