Lecture 4

Question 1

What two attributes make an ‘effective manager’?

Answer 1

Task and people orientation

Question 2

What is the ‘individual performance equation’ ?

Answer 2

individual attributes x work effort x organisational support = performance

Question 3

What is motivation?

Answer 3

The willingness to expand effort towards organisational goal while satisfying personal needs

Question 4

What makes up Mazlow’s Hierarchy of needs?

Answer 4

self actualization > esteem > social > safety > physiological

Question 5

What makes up ERG theory (Alderfer) ?

Answer 5

Existence needs, relatedness needs, growth needs all lead to individual drive

Question 6

What makes up equity theory?

Answer 6

individual rewards and inputs + others rewards and inputs

Question 7

What situational support does a beginner need?

Answer 7

Directing

Question 8

What situational support does a learner need?

Answer 8

Coaching

Question 9

What situational support does a contributor need?

Answer 9

Supporting

Question 10

What situational support does a achiever need?

Answer 10

Delegating