Lecture 2

Question 1

Common model of consumer studies (no specific name)

Answer 1

variables:

• consumer –> practices activities –> well-being
• social context
• physical context
• resources ((im)material)
• government, organizations, companies

Question 2

who is the user?

Answer 2

a person
- using material, technologies and/or services for his (basic) needs
- focus on interaction between user & technology

Question 3

Consumer-Technology Interaction model

Answer 3

variable:
- household activities
- level of living
- standard of living + norms and values in society
- level of well-being
- household resources + facilities
- resources (outside)
- emission

activities aimed to satisfy & create standard of living that fits with their well-being
within household: human (skills) & material (housing, money)
ouside household: facilities and resources

it’s a system of input, throughput & output (= level of living)

if your level of well-being is not okay: change standards of living & household activities

tradable: time, money & skills
options made by: now vs. later & other vs. me

Question 4

Practice theory vs CTI-model

Answer 4

Looks a lot like each other
- competences = household resources
- material = same
- meanings = de rest

Question 5

functioning of technology

Answer 5

required input –> desired & undesired wideout linked to the use of the product –> primary output (support, substitution or extension of human activities)

Question 6

When do consumers accept innovative technology

Answer 6

• perceivability of effects (useful)
• extent of congruence with current activities (helps with me)
• logistic fit (logic)
• extent in which function fulfillment corresponds with traditional technology (previous)

Question 7

findings article “consuming technologies-developing routines”

Answer 7

3 perspectives on technologies
1. how they entered homes (technology assessment)
2. how they are purchased ( technology acceptance)
3. user perspective, how routines were developed (technology use)

Question 8

findings article “technology & household activities

Answer 8

model CTI explained

additions: 4 types of interactions within the model to keep balance
1. perceivability: effects need to be noticable
2. action compatibility: good change needs to happen
3. logistic compatibility: is it compatible within household & resources
4. functional compatibility: functional performance needs to be good, can it work
2 strategies:
1. restore level of living by new resources
2. adapt the standard of living & new situation becomes new standard