Learning aim B - B5 - responsibilities of organisations towards people who work in health and social care Flashcards
why does there need to be a sufficient number of qualified staff in a health and social care setting?
to ensure that all servie users are treated the same and get the appropiate treatment they need and deserve
why must organisations provide training an dprofessional development for their staff?
to allow them to keep up their skills, as well as learn new ways to do things that can advance their professional skills and allow them to get to a higher level
why may employees be given a time limit to complete training or induction programmes?
so that the employers can see the staff who are dedicated to their training, and to encourage the employees to do it by giving a bit of pressure
what do National Occupational Standards describe?
best practice- they are standards of professional practice that shiuld be met in the workplace
are the national occupational standards the same across health and social care settings in the uk?
yes, they were updated in 2012 and are applicable across the uk. they underpin the codes of practice in care settings and the curriculum for the training of practitioners and cover the standards that are included in codes of practice for professional bodies.
give 3 examples of standards that may be part of the natinal occupational standards
- providing advice and information to people who ask about health and social care services
- contributing to social care during emergency situations
- monitoring and maintaining health, safety and security of self and others
explain how settings can ensure that staff have the skills to meet NOS
- conduct regular inspections to check how the service runs, ask service users for their opinions/ feedback/ concerns etc
- give staff regular training opportunities to refresh skills
- make sure that staff are up to date on procedures to follow
- make sure staff are doing CPD regularly
describe the responsibilities a hospital would have to ensure that its workers meet national occupational standards
- they should offer regular staff development sessions - accomodate for variety of shift times - on an online portal etc
-regularly remind all staff of the codes of practice, and monitor these regularly - everyone should have a mentor/ manager assigned to them so they have someone to go to if they have any concerns etc
- should be clear with requirements for a job, so they only have applicants who meet the standards for the hospital and have the right skills
how do health and care practitioners maintain high standards?
they undertake continuous personal development, and continually update their skills. this ensures they are following the best practice and most up to date procedures.
who’s responsibility is it to ensure workers regularly update and extend their skills?
care managers
when in a career can CPD take place?
- before they become employees - gaining initial qualifications
- induction before starting a job
- training whilst in the job
- training from more experienced colleagues
- training from regulatory bodies
- nurses are revaldiated every 3 years - undertaking 35 hours of CPD
- CPD is mandatory for a social worker who wishes to renew their registration
give two limitations of CPD
- if staff are not given a specific time in their work schedule they may may struggle to do CPD due to not having time in their home life
- not being guided on what they should do - may feel too overwhelmed so if given specific taks they could incorporate this in to their schedule to be more productive
give advantages to the argument that all practitioners should revalidate every few years?
- able to check that they still have the skills to carry out their job
- opportunity for more training if needed to keep up good professional practice
- gives them motivation to keep up their work as they know there will be consequences if they dont keep up
give disadvantages to the argument that all practitioners should revalidate every few years
- may give extra stress which could negatively impact their wellbeing -> lower quality of work produced
- employers should constantly be monitoring the skills of employeees so if they notice their skills/ practice decline they can action it, so revalidating would not be needed, wasting resources etc
what are internal and external complaints when safeguarding employees in health and social care?
regulators require care organisations to have formal procedures to address complaints. initially complaints should be addressed through an internal process however if they are unsolved, or are very serious they will be dealt with externally. for example, by GMC but in most serious cases of assult police may be involved.
