Leadership in Education Flashcards
Pt vs staff education?
Pt- helping people learn healthy behaviours that create optimal health/independent self care
Staff- influence nursing behaviour by increasing knowledge/skills ensures continued competency
Nursing ethical responsibilities?
Provide safe/compassionate/competent/ethical care, promote health/well-being, promote/respect informed decision making, preserve dignity, maintain privacy/confidentiality, promote justice, be accountable
What is pt education look like in acute care?
Its usually condition specific/involves individuals who are unwell/have developed conditions which they’re being treated for. and HCP determine the needed content. Pt/client education is viewed as apart of treatment regimen and it should be documented
What is health promotion/teaching?
Incorporate health education/all routes to health. Teaches people who have health issues/those who wish to prevent issues. Support empowering people to be in control of their health. Includes- lifestyle changes, self monitoring, disease prevention, risk reduction, screening
What are barriers to teaching? and examples
Factors that affect/prevent nurses ability to teach
Examples- time, workload, language, shame, lack of motivation/skill/confidence, negative influence of environment
What are obstacles to learning? and examples
Factors that affect a patients ability to pay attention/process info/acquire knowledge
Examples- literacy problems, lack of time, stress of illness, readiness to learn, denial of learning needs, complexity/fragmentation of healthcare system, lack of support from HCP
What is 3 Cs of collaborative relationships?
- Cooperation- partners agree to help one another while providing services across continuum
- Coordination- coordinate activity so there’s no duplications/fragmentation of services
- Collaboration- team commits to provide info/resources to reach goals
Some benefits of collaborative relationships?
Improved health outcomes, decrease costs, holistic approach, decreased staff turnover, fewer errors, shorter hospital stays, improved pt experience
How to build interdisciplinary team?
Leader must motivate/coach/mentor members so they develop team spirit. Select people with complementary skills who can work together towards a common goal.
What is the RN role in a team?
They have unique/shared skills, and they are leaders for pt/fam centred care. They can be a facilitator of the learning process. Can be the linchpin (coordinate care among all disciplines)
Barriers to building collaborative relationships?
Lack of resources to achieve collaborative effort, lack of administrative support, competitive environments, and inadequate knowledge about requirement to contribute to joint effort
6 competencies for interprofessional practice?
Role clarification, interprofessional communication, pt/fam centred care, collaborative leadership, team functioning, interprofessional conflict resolution
How to work together more effectively?
Bridge gaps between perspectives/socially/communication divides/task divisions. Negative overlaps of role/responsibilites. Create spaces to interact
How to resolve conflict?
Monitor tensions, clarify common purpose, don’t take sides, provide feedback, facilitate problem solving, explore options, review solutions
What is case management?
Serves as means for achieving patient’s wellness/autonomy through advocacy/communication/education.
Characteristics of case management?
Emphasizes collaboration, promotes timely discharge, facilitates access to right resources provided by right HCP at right times, enhances access to services, and it quality/outcome driven
Goals of case management?
Empower pt/fam for self care (improved compliance with med regimens), enhance pt/fam quality of life, focus on prevention, maintain/improve pt/fam satisfaction, and improve outcomes
Case management outcomes for pt, HCP, and healthcare systems?
Pt- increased satisfaction with services, improved quality of care, decreased costs, improved quality of life
HCP- increased job satisfaction, increased support/decreased burnout, decreased job stress, improved problem solving
Healthcare system- decreased costs, increase productivity, decreased staff turnover
How do nurses be case managers?
Assess pt needs, care planning/teaching plans, assist in navigating healthcare system, access/coordinate services, monitor care and evaluate care
Role of nurse vs fam as collaborative partners?
Nurse- teach self help skills (stress coping), educate them about pt illness, facilities access to healthcare resources, montior pt progress/fam ability to care for pt
Family- provides direct home healthcare, provides hx info, montior pt progress/report it to case manager, participates in planning care
Role of nurse case manager?
Clinician, communicator, negotiator, advocate, educator, resource manager, gatekeeper, financial manager, administrator, leader, change agent, care coordinator, discharge planner, researcher
What is the desired result of case management?
Empowered families and self advocates
