Leadership Exam 2 Flashcards
A nursing leader observes conflict and responds based on what principle?
General agreement and support is more important than total agreement from the team.
Plagarism is…? (2)
Unethical and Illegal
Information technology has enhanced privacy/confidentiality for…?
HIPPA
Charge nurse makes decisions for staff based on…?
Patient needs?
Failure to rescue can be a result of…?
Failure to monitor status
A jey source of information for risk management is the…?
organizations occurrence and incident reporting system.
PDSA and meaning
Plan - obj, plans, predictions
Do - tests, dz identified, analyzed
Study - in-depth analysis of data
Act - ▲ based on what learned
Barrier to Tele Health in context to cost/benefit analysis
Limited reimbursement mechanisms
Institute of Medicines 6 Pillars
Safe Effective Efficient Timely Patient Centered Equitable
Full Time Equivalent (FTE)?
A full-time position of 40 hrs/week
Organizations (influence and success determiner) vs. Structural Characteristics
Org - hardware, influenced by finance from all budgeting, success by customer satisfaction
Struct - teaching status, urban density, policy based.
Privileging vs. Credentialing
Priv - org authorizes physician skills
Cred - ensures physician meets reqs.
3 Major components of Budget
Salary
Operations
Capital
3 Major Budget functions
Planning
Management of Activities/Services
Control of Spending
Retention importance?
lack of = ↓ morale, pt care, ↑ morale, turnover
Turnover cost
2x nurse’s salary b/c hiring, orientation, maintenance
Finkel 9’s Acts (NO 4’s)
No discrimination
No sexual harassment
No drug screens
Provide insurance!
Appraiser’s job and Performance Appraisal
provide honest evaluation to improve staff performance PAST job requirements
TEAMSTEPPS 3 Phases
Assess the Need
Planning, Training, Implementation
Sustainment
Formal vs. Informal Team
Formal - created w/ purpose
Informal - not recognized, less structural