Leadership Challenge From Notes Flashcards
What is the primary focus of The Leadership Challenge?
How leaders mobilize others to achieve extraordinary results in organizations.
What are the practices leaders use according to The Leadership Challenge?
Transform values into actions, visions into realities, obstacles into innovations, separateness into solidarity, and risks into rewards.
What does trust in leadership come from?
Understanding each other’s values and experiences.
True or False: Vulnerability and openness are essential for building trust.
True
What is a key component of Brian Alink’s leadership approach?
Creating painless experiences for customers through collaboration.
What is meant by giving credit in leadership?
Acknowledging the contributions of others to foster collaboration.
What philosophy does Brian Alink advocate for in leadership?
Helping others win leads to collective success.
What is a ‘praise moment’ in a leadership context?
An opportunity to highlight exemplary behaviors in front of the team.
What does Anna Blackburn consider the biggest driver in her leadership journey?
Values match.
What is the purpose of Beaverbrooks’s framework called The Three Pillars?
To align customer service, financial success, and workplace culture.
Fill in the blank: The first pillar of Beaverbrooks’s framework is labeled _______.
Customer Service and Selling
What is the significance of being a role model in leadership according to Anna Blackburn?
Being a role model is absolutely key.
What is one of the greatest myths about leadership?
That some people have ‘it’ and some don’t.
What are The Five Practices of Exemplary Leadership®?
- Model the Way
- Inspire a Shared Vision
- Challenge the Process
- Enable Others to Act
- Encourage the Heart
What does ‘Model the Way’ emphasize in leadership?
Earning respect through behavior rather than title.
