Last part; Team Effectiveness

Question 1

What are the process variables that influence Team effectiveness?

Answer 1

i. Member commitment(common purpose)
ii. (Establishment)team goal
iii. Team efficacy
iv. Conflict mgt
v. Minimized social loafing

(Particularly in larger & interdependent teams)

Question 2

Why are processes important to team effectiveness?

Answer 2

Social loafing occurs when each member’s contribution isn’t clearly visible, reducing effort in teams. However, diverse groups should create outputs beyond their inputs, fostering creative alternatives.

(Note; Psychologists define social loafing as the tendency to put in less effort when working as part of a group, compared to when working individually. Social loafing is one of the reasons why groups sometimes work ineffectively.)

Question 3

Why are Teams often used in laboratories?

Answer 3

To enhance research by utilizing diverse skills, resulting in more meaningful research ( ‘+’ synergy and process gains over losses)

(Compared to those working independently)

Question 4

What do Effective teams begin to analyze? (Common Plan and Purpose)

Answer 4

• The team’s mission
• Developing goals to achieve that mission
• Creating strategies for organizational
  demography.

Question 5

Diversity

Answer 5

The degree to which work unit members share a common demographic attribute among work unit members,
- Age
- Sex
- Race
- Education
OR
- Service length
+ Impact of it on turnover

Question 6

What are Wells Fargo’s ethnography teams?

Answer 6

Have diverse expertise in;
- Treasury mgt
- Investments
- Relationship Mgt
; Visit clients to interview key managers and observe financial workflows.

They help clients improve work processes and technology use, benefiting Wells Fargo by understanding customer needs and improving responsiveness.

Question 7

What do effective/successful teams do? (A lot)

Answer 7

Spend a lot of time discussing and reaching an agreement on a common goal.

This goal acts as a guiding light for team members, giving them direction and guidance in any situation

Question 8

Failure

Answer 8

• Teams lacking good planning skills risk failure.
• Should agree on learning goals or performance goals, as different perspectives lead to lower performance.
• Differences in goal orientation reduce discussion and sharing.