Laboratory Management

Question 1

Define: Recruitment

Answer 1

Attracting and reaching out to students and prospective employees to educate them on your institution’s features, attributes and opportunities with the intention of attracting qualified applicants for open positions

Question 2

Define: Interview and hiring process

Question 3

Define: Orientation and training

Question 4

Define: Competency assessment

Answer 4

The comprehensive, structured and written process defined by CLIA ‘88 used to verify that qualified, well trained and competent professional lab staff are performing all aspects of lab testing leading up to the submission of the stained glass slides or preparation to the pathologist

Question 5

Define: Performance appraisal

Question 6

Define: Employee performance management

Answer 6

The systematic approach used by managers to observe, measure and document aspects of employee performance which may or may not meet written standards for work tasks and behavior