L7 - Employee Engagement Flashcards

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1
Q

organizational strategy of creating positive work conditions that help
employees reach their maximum potential at work to result in achieving organizational bottom lines

A

Employee Engagement

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2
Q

FOUR COMPONENTS OF EMPLOYEE ENGAGEMENT

A
  • Strong strategic journey
    -Managers who treat employees as individuals
  • Employee capability to voice their opinions
    -Organizational integrity
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3
Q

Defined as one’s loyalty to an organization with the person
being willing to stay with the company, imbibing its values and goals and exerting much
effort to achieve its goals.

A

Organizational commitment

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4
Q

when an employee leaves the company

A

turnover

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5
Q

when an employee resigns or willingly leaves the company

A

voluntary turnover

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6
Q

when an employee is terminated for not performing according to
expectations or when an act is done against the organization

A

Involuntary Turnover

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7
Q

indirect cost of turnover may affect?

A

morale and productivity

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8
Q

The amount of time spent in recruiting, training and
supervising an employee can cost up to?

A

25-200% OF HIS SALARY.

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9
Q

Absenteeism, tardiness, performance and turnover _______________ when organizational commitment is ___________

A

decrease, high

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10
Q

when an employee ______ business disruption occurs, load is put on other remaining
employees, and burnout is more likely to happen

A

RESIGNS

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11
Q
A
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