L6 Assertiveness Flashcards

1
Q

assertiveness

A

sense of power and self-esteem in communication situations where stress may have us give up power

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2
Q

power

A

possession of control/authority/influence over another
neutral, but people perceive it with positive or negative connotations

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3
Q

nonassertive behavior

A

allowing rights to be overlooked, assuming a dependent role lowering our self esteem
failing to state position by remaining quiet/passive
perceived as weak, easy to manipulate
rights include: being treated with respect, equality, express opinions, refuse, give/receive information

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4
Q

aggressive behavior

A

perceived as hostile, angry, offensive, humiliating
stating position as the truth and more important than others

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5
Q

elements of assertive behavior

A

self expression
respect for the rights of others
honest
direct/firm
equalizing self
verbally appropriate
behavior appropriate for situation
socially responsible
learned behavior

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6
Q

assertive responses

A

confrontational
saying no
making requests
express opinions
initiate conversation
disclose self
express affection
willing to know others and let self be known

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7
Q

attributions

A

what we think or feel caused an outcome we have experienced
change how we think about self esteem

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8
Q

three dimensions of outcome attribution

A

locus of control: internal or external - things happening to you ext or you affecting what happens in your life int
stability: how much change in situation
controllability: how much you can affect a situation

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9
Q

5 behaviors to act assertively

A

recognize situations in which you are more likely to act passive or aggressive
recognize attributions to forces uncontrollable and stable
replace old thought patterns
practice new thoughts as a first step
practice behavior that accompanies the ownership of the right

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