L6 Assertiveness Flashcards
assertiveness
sense of power and self-esteem in communication situations where stress may have us give up power
power
possession of control/authority/influence over another
neutral, but people perceive it with positive or negative connotations
nonassertive behavior
allowing rights to be overlooked, assuming a dependent role lowering our self esteem
failing to state position by remaining quiet/passive
perceived as weak, easy to manipulate
rights include: being treated with respect, equality, express opinions, refuse, give/receive information
aggressive behavior
perceived as hostile, angry, offensive, humiliating
stating position as the truth and more important than others
elements of assertive behavior
self expression
respect for the rights of others
honest
direct/firm
equalizing self
verbally appropriate
behavior appropriate for situation
socially responsible
learned behavior
assertive responses
confrontational
saying no
making requests
express opinions
initiate conversation
disclose self
express affection
willing to know others and let self be known
attributions
what we think or feel caused an outcome we have experienced
change how we think about self esteem
three dimensions of outcome attribution
locus of control: internal or external - things happening to you ext or you affecting what happens in your life int
stability: how much change in situation
controllability: how much you can affect a situation
5 behaviors to act assertively
recognize situations in which you are more likely to act passive or aggressive
recognize attributions to forces uncontrollable and stable
replace old thought patterns
practice new thoughts as a first step
practice behavior that accompanies the ownership of the right