L4 Helping Interview

Question 1

What does a helping interview mean?

Answer 1

establishing relationship with pt to glean information we need from them to best help
recognizing patient needs of support/reassurance

Question 2

Skills needed for a helping interview

Answer 2

give pt unconditional positive regard
active listening
assertiveness
non judgmental or blaming
practitioner has identified and dealt with biases and prejudices
artful phrasing
good timing of conversation

Question 3

3 stages of the interview

Answer 3

initiation/state purpose
development/exploration
closure at predetermined time by interviewer

Question 4

Key questions in the body of the interview

Answer 4

• reason for seeking care
• patient perception of the problem
• When did problem begin, and what were the consequences
• impact on patient life
• How does pt feel about it?
• Effect on work, relationships, quality of life?
• characteristics of the problem: location, where it started, quality, severity, alleviating and aggravating factors
• expectations of visit and future

Question 5

Questions in an interview should be…

Answer 5

-open ended to start, then close to keep control of interaction
-mainly indirect
-without double meaning (clear)
- inviting pt to ask questions