L4M8- LO4- Application of ESG principles Flashcards

1
Q

What is due dilligence?

A

The process of ensuring a prospective supplier is who they claim to be and is capable of delivering the services the the standard required.

Includes:
Financial checks
References
Legal set up

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is ESG?

A

Environment Social Governance

A measurable sustainability assessment. It refers to the principles, procedures and activities that can impact on people and/or the wider natural environment as well as the governance that determines the organisations values and behaviours.

Need to consider not only your own organisation but also those that you will be working with

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the key ESG considerations?

A

Bribery
Corruption
Fraud
Cartels
Child Labour
Modern Slavery
Sustainability (Triple bottom line)
Environment
ED&I
Values
Human Rights

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is bribery?

A

Offer of a gift or financial gain to persuade, influence or incentivise a decision

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is corruption?

A

Dishonest conduct often by senior members within an organisation. Can include bribery

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is fraud?

A

Financial deception

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is a cartel?

A

A group of organisations that work together to prevent competition, raise prices and gain control of a market

Think about milk pricing across major grocers where they agreed to raise the price of milk impacting consumers and ultimately fined £116m

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Why is ESG important to each sector?

A

Private sector- Policy is scrutinised by investors and consumers so failure to consider ESG could result in reputation damage, reduced investment and reduced sales

Public sector- media and public scrutiny may result in unjustifiable use of public money

Tertiary- exist to promote social, environmental or cultural objectives and failure to adhere to ESg ultimately contradicts their purpose

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is sustainability?

A

Holistically considers the governance of an organisations environmental, social and economic viability to ensure they exist for the long term whilst meeting the needs of the present

Often encompassed by the triple bottom line or 3Ps- People, profit, planet

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what is ED&I?

A

Equality Diversity & Inclusion

Defined as equality ensuring that every individual has fair and equal treatment in opportunities regardless of their background, identity or experience.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are human rights?

A

Principles based on shared values that are accepted as belonging to all individuals, regardless of background

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

How can the 3 dimensions of the triple bottom line be measured?

A

Profit: Amount of money made, organisations net worth
E.g. a vegetable packing operation generates enough money to expand and increase its number of employees

People: Social value, perception in the community/globally
e.g. A large call center donates its end of life computers to a local youth club

Planet: Impact on environment, policies on recycling/sustainability
e.g. A driving instructor uses a hybrid car to reduce emissions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is a social impact and give factors that measure it

A

This is the effect an organisation can have on the community and its stakeholders. Overall, organisations should strive to make a positive social impact and can be formed of many elements.

Impact investing-Impact investing involves making investments to help create beneficial social or environmental effects while also generating financial gains.

Health

Social entrepreneurship- a person who pursues novel applications that have the potential to solve community-based problems

Human and civil rights

Education

Public sector and public policy

Corporate social impact

International development

Environmental sustainability

Non profit and social enterprise

EXAMPLE: Ocado have a policy called ‘Planet Together’ which is focusses on net zero by 2040, making healthy eating easier, supporting food charities, responsible packaging and future proofing of the supply chain

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

An organisations social impact is made up of what?

A

Ethical behaviour
Environmental behaviour
Sustainable behaviour
Political and legal behaviour
Economic
Cultural
Technological
Donations

All sectors should have a positive social impact

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is social value?

A

The output from a contract that benefits society at large rather than the purchaser or end user

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

How does Ethical behaviour contribute to social value?

A

Good ethical conduct, compliance with a code of ethics, international standards and any regulations will result in an organisation behaving in an appropriate way, resulting in good for the society

Good ethics results in lower staff turnover as it will be considered a better place to work

If you have a bad reputation you will find it hard to recruit and maintain a workforce. For a charity it may also affect donations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

How does environmental behaviour contribute to social value?

A

Society expects organisations to take responsibility for its waste

Environmental behaviour is demonstrated through its approach to pollution, how it deals with waste and its recycling policy

If you create pollution then it will have a negative social impact on the local or even global community.

If products are in non recyclable packaging they may not be purchased- EXAMPLE- think about packets of crisps on the floor

Many third sector organisations exist with the purpose of tackling environmental issues

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What is a third sector organisation and what is a tertiary sector?

A

Third sector organizations (TSOs) are non-governmental, non-profit organizations that are not part of the public or private sectors. They are also known as the voluntary and community sector, civil society, or charities.

Tertiary sector organizations are businesses that provide services to consumers and businesses. The tertiary sector is also known as the service sector, and it is the third sector of the economy.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

How does sustainable behaviour contribute to social value?

A

Relates to the triple bottom line.

If being sustainable the organisation shows the community that it is actively replenishing the resources and will have a favourable impact on society

Those removing or damaging natural resources will likely have a negative impact and therefore a damaging reputation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

How does economic behaviour contribute to social value?

A

Economic behaviour includes pricing and inflation/interest rates

In the private sector the aim of an organisation is to make a profit but should be competitive (EXAMPLE- think about price matching).

If prices are perceived to increased for unjustifiable reasons then it would have a negative impact on consumers (EXAMPLE- think about profiteering)

If you charge unfair prices you often see negative media coverage (EXAMPLE- think about exploitation of farmers)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

How does political and legal behaviour contribute to social value?

A

Politicians influence or create legislation which organisations must adhere to. These include taxes, salary, working hours, trade regulations, quality standards

If an organisation is not paying its taxes it is likely going to get a bad reputation. EXAMPLE in 2013 Global firms such as Starbucks, Google and Amazon have come under fire for avoiding paying tax on their British sales.

If organisations are associated with political parties there could also be a culture of negative social value as people may feel forced or unable to purchase

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

How does cultural behaviour contribute to social value?

A

The way an organisations culture is portrayed is through 6 elements.

if these elements are deemed to be unacceptable within the community then the impact would be a negative one

If there is support for workers, training knowledge, offering apprenticeships, sponsoring positive events then it can demonstrate they care about current and future employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

What are the 6 elements of culture? SPORCS

A

Symbols (logo)

Power structures (who has power)

Organisation structure (e.g. finance tends to be hierarchical)

Control systems (how are staff rewarded and governed)

Rituals and routines (When is the lunch hour, national behaviours e.g. in spain a siesta is normal)

Stories (history, background, legacy)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

How does technological behaviour contribute to social value?

A

Organisations are often under pressure to keep up with the numerous technological advances which can be seen as a positive social impact as it could create jobs in technology

However, technology can also result in a lack of requirement for human input so jobs could be lost (example- self scan checkouts)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

How does donating/giving behaviours contribute to social value?

A

This is not just down to the third sector. Actively working in the community and being involved in projects and events that contribute towards a positive social impact

EXAMPLE ocado supporting community shop

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

What is the result of poor social value?

A

Reduced brand loyalty
Difficulty in recruiting
Negative media coverage
Reduced sales/profit
Reputational damage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

What is the result of good social value?

A

High employment
Fair wages
Low pollution
Sustainability of resources
Engagement and involvement with local people and organisations

With good social value results it is likely that you will keep a good customer base and maintain a good reputation. Third sector can continue to get donations and public sector will receive less public scrutiny/bad media coverage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Give some examples of sectors and how they could measure social value/impact?

A

Agriculture- higher yields through technology and training

Education- Greater number of learners wishing to get qualifications

Training- more skilled workforce in the community

Pollution- Lower noise, smell and emissions

Average wage- more money in the community

Employment- greater number of people in work

29
Q

Give examples of accreditations that suppliers could have that show a commitment to ESG?

A

A statement could be provided during supplier identification, evaluation or selection which demonstrates the commitment. May want to check the professional register of an organisation which is a list managed by the awarding body detailing all the individuals/ organisations who are members or hold an accreditation

Carbon trust
CIPS
Fairtrade
Rainforest alliance
IEMA
ILO
Red tractor
LEAF
ETI
Anti slavery international

30
Q

What is the Bribery Act 2010 and who does it apply to?

A

Applies to:
Companies registered and trading in UK
Companies registered in UK and trading overseas
International companies trading in the UK

Offences:
Offering, promising or giving an advantage
Bribery of a foreign public official
Failure to prevent a bribe from being paid

31
Q

Which procedures can be put in place to prevent bribery?

A

Procedures should be clearly defined and documented and made available to every individual

Top level commitment from high level executives

Risk assessments- regular checks on the likelihood of bribery

Due diligence- documented procedure should cover and be enforced throughout the supply chain

Communication- ongoing training and updates

Monitoring and reviewing

32
Q

What is a facilitation payment?

A

A form of bribery in which a sum of money is payable to speed up or secure the performance of an action. In some cultures it is normal practice

33
Q

What affects does bribery have on the marketplace?

A

Markets do not function properly (eg. think about PPE scandals and VIP lanes which have been subject to questioning)

Competition is reduced

Transparency is reduced

Suppliers lose business

Buyers make decisions that do not add value

Prices are often higher

34
Q

Give examples of how bribery can present itself?

A

Applies to all sectors:
Securing of a contract
gaining knowledge
Winning of an order
Ignoring poor performance
Obtaining falsified documentation

35
Q

What is a kickback?

A

A kickback is an illegal payment intended as compensation for preferential treatment or any other type of improper service received. The kickback may be money, a gift, credit, or anything of value. Paying or receiving kickbacks is a corrupt practice that interferes with an employee’s or a public official’s ability to make unbiased decisions. Kickbacks are often referred to as a type of bribery.

36
Q

Give examples of what corruption may include?

A

Bribery

Deception- deliberate effort to present false information, withhold information or influence ay stage of the procurement cycle which would be detrimental to certain parties

Abuse of power

Embezzlement- taking of money or property by a person to whom it has been entrusted (e.g. think of captain toms daughter)

37
Q

What are the 6 styles of influencing? CUREAI

A

Coalition- united approach supported by team members
Upward appeal- requesting input for senior management
Rational persuasion- Bringing in logic and facts to clarify
Exchange- trading favours
Assertive- forceful, directive, using deadlines
Ingratiating- charm/flattery

38
Q

What are French and Ravens types of power?

A

Reward: Involves offering something the other party wants, such as a contract, access to markets, or other benefits
Coercive: Involves the threat of negative consequences, such as withdrawing from a deal, imposing sanctions, or damaging reputation
Legitimate: A base of power
Expert: Involves using knowledge, technical expertise, or unique insights to sway the other party
Referent: Involves building rapport and trust with the other party
Informational: Also known as persuasion,

39
Q

Give an example of embezzlement?

A

The taking of money or property by a person to whom it has been entrusted

Questions over Nicola Sturgeons husband, Peter Murrell who was chief executive of the SNP and misuse of SNP funds of £667k which was meant to be used for independent movement

The daughter of Captain Sir Tom Moore admitted her family kept profits from three books he had written - reported by The Sun to be £800,000. Hannah Ingram-Moore told TalkTV’s Piers Morgan, in an interview due to air on Thursday evening, that her father wanted them to get the profits from book sales

40
Q

What are some examples of fraud?

A

Kickbacks- money or gifts paid to the bribe taker for services performed

Corrupt influence- accepting or ordering more than what is genuinely required

Collusion- Groups of suppliers working together to submit multiple bids and splitting the profit between them

Bid rigging- contract has been pre agreed to the supplier prior to the RFQ or tender process

Invoice fraud- charging suppliers or customers a higher labour cost than what was actually done

Subs- changing the product or service to something under the agreed contract

False claims- filing false documentation for damages to suppliers, tax returns or governments to insurance companies

41
Q

What are human rights?

A

Statutory ways in which an individual expect and should be treated. These should be carefully examined when assessing the ESG of procurement

Include:
Dignity
Fairness
Respect
Equality
Freedom

Relate to the following:
Sexual orientation
Gender
Religious beliefs
Cultural values
Ethnicity
Nationality

5 basic rights are:
Right to equality
Freedom from discrimination
Right to life, liberty and personal security
Freedom from slavery
Freedom from torture

42
Q

What are the 5 basic rights according to the universal declaration of human rights?

A

Procurement professionals should investigate suppliers policies and practices in relation to the treatment of their workers and associated supply chains.

Right to equality
Freedom from discrimination
Right to life, liberty and personal security
Freedom from slavery
Freedom from torture

43
Q

What is Modern Slavery?

A

Modern slavery is the illegal exploitation of people for personal or commercial gain through force, coercion, or other means.

Includes:
Human trafficking
Bonded labour- aka debt bondage
Forced labour
Child labour
Domestic slavery

Common examples are found in UK in car wash companies, hospitality and thing like nail bars

EXAMPLE- think about workers in berry picking and seasonal workforce

44
Q

What is ISO 14001?

A

an international standard for environmental management systems that helps organizations reduce their environmental impact

45
Q

What 4 factors should be considered when thinking about environment impact?

A

Pollution- think about emissions, noise, smell, logistics, waste disposal
Renewable energy- produced from rain, wind, sun, water, (example with DGM when they put solar panels on top of the office)
Recycling- dont want everything going to landfill, packaging that can be recycled (think about IFCO or paper packaging with berryworld, or reuse concept for pasta and rice on Ocado)
Sustainability- malthusian trap, may be a paper company that replants trees

46
Q

What is the Malthusian trap?

A

Suggestion in 1798 that increased population would eventually hit a tipping point where resources are extracted quicker than they can be replenished

47
Q

How can ESG practices be monitored?

A

KPIs
Scorecard/dashboards
Regular reviews
Up to date accreditations
Up to date with legislation
Media awareness

48
Q

Give some examples of KPIs that can measure ESG practices

A

How many complaints have you received around diversity

How much packaging you use is recyclable

What percentage of your energy is renewable

How many employees leave each year

How many additional deliveries are there per order? Awareness of pollution related challenged

49
Q

Give examples of behaviours that negatively impact ESG

A

Inhumane working conditions

Recyclable waste dumped at landfill

Unequal treatment

Disposal of hazardous waste in water ways

Unacceptable living conditions for animals

50
Q

Give potential outcomes of negative ESG behaviours

A

Suppliers closing down
Shortage of products
price rises
Reputation by association
stakeholder backlash
Loss of investment
Reduction in sales/profit

51
Q

What is a reporting framework?

A

A set of criteria used to measure an organisations performance. Often they are based on financial reporting e.g.
Cash flow statement
Profit/loss
Statement of financial position
Shareholder value
Predicted versus achieved sales
Future budget

However, organisations will not be judged solely on financial outcomes. The impact it has on the environment, social factors, governance are also important.

E.g. social value will impact brand reputation, pollution, potential for higher yields, better community training.

52
Q

Give qualitative and quantitative measures of ESG

A

Qualitative:
Stakeholder perception
reputation
good ethical practices
Benefit to the economy

Quantitative:
Reduction in emissions
Funding donated
Training courses delivered
Percentage of resources replaced

Think of NPS scores for Ocado

53
Q

Why would a JIT model have a negative ESG impact?

A

Although the organisation will benefit from lower stock holding (storage and insurance), help cash flow and there will be less waste in terms of materials, there can be negatives for example the need for more deliveries and packaging

Ocado use a JIT model, meaning in theory we have lower stock holding costs but higher number of deliveries

54
Q

What would be some negative effects of holding too much inventory?

A

Cost of storage
Wastage/spoilage
Insurance
Sunk costs
Reduced flexibility
Risk of obsolescence
Lower profits- Excess inventory can impact profit margins.

55
Q

With increased international trade organisations are looking for global standard. Give different ISOs for ESG standards

A

ISO14001 environmental management
ISO26000 for social responsibility and sustainability
ISO20400 sustainable procurement
ISO37001 for anti bribery

UK have the BSI- British standards institute
America has ANS- American national standards

56
Q

What is ETI?

A

Ethical trading initiative

We support businesses to identify and reduce human rights risks in supply chains, through support, guidance, and collaboration across our membership.

57
Q

By removing waste from the supply chain organisations can improve environmental aspects of ESG. Give examples of how this could be done?

A

Transport
Inventory
Motion
Waiting
Over processing
Over prod
Defects
Skills

58
Q

What are the key things that someone in procurement needs to consider to ensure ESG is covered?

A

Engaging stakeholders
Collaboration and cooperation
Analytics/KPIs
WLAM
Social impacts
Ethics
Sustainability
Environment
Value for money
Governance
Antibribery and corruption
Compliance

59
Q

What was the UK governments resources and waste strategy in 2018?

A

Reduce waste: The strategy sought to minimize waste and promote resource efficiency.

Support recycling: The strategy aimed to support a well-functioning recycling infrastructure and increase recycling rates.

Tackle food waste: The strategy sought to halve food waste by 2030.

Address plastic pollution: The strategy aimed to address the environmental impacts of plastic packaging.

Extend producer responsibility: The strategy aimed to ensure producers pay the full costs of recycling or disposing of packaging.

Introduce a deposit return scheme: The strategy aimed to increase the recycling of single-use drinks containers.

Encourage longer-lasting products: The strategy aimed to encourage manufacturers to design products that last longer.

60
Q

What is a code of ethics?

A

A set of morals, principles and values set out by an organisation to state what it deems as acceptable behaviour and conduct. It can outline the values and missions of the organisation to show how professionals should perform within their role

61
Q

What is Nolan’s 7 principles in public life? ALOOSHI

A

Many organisations adopt the seven principles into their code of ethics to establish the principles on which values and behaviours should be based

Accountability
Leadership
Openness
Objectivity
Selflessness
Honesty
Integrity

62
Q

What social aspects would a code of ethics cover?

A

Modern slavery
Human rights
Bribery, fraud, corruption
ED&I
Mission statement and values
Conflicts of interest
Whistle blowing
Non compliance

63
Q

What is a conflict of interest? How do you deal with them?

A

Conflicts of interest can affect any sector and cause reputational damage

This is where a person within an organisation stands to gain something personally from a business transaction or opportunity.

This could be financial, professional, materialistic, personal or prejudicial

Best way to deal with them is to include detail in the code of ethics:
Disclose any suspected conflict of interest to management
Avoid situations where conflicts of interest occur

64
Q

What is the CIPS code of conduct?

A

Expected that all CIPS members are expected to follow. It outlines the actions and behaviours that CIPS members must follow.

It promotes ESG principles and responsible, ethical sourcing in the procurement and supply chain

Enhance and protect the standing of the profession- No unethical or irresponsible sourcing

Maintain the highest integrity in business relationships- act professionally and disclose any conflicts of interest

Promote the eradication of unethical business practices- conduct due diligence on suppliers and report any concerns

Enhance the proficiency and stature of the profession- gain knowledge and setting positive examples

Ensure full compliance with laws and regulations- comply with the countries laws

65
Q

Give detail about the CIPS code of conduct stage 1: Enhance and protect the standing of the profession:

A

Summary: Never engaging in unethical or irresponsible sourcing and related activities

Never engaging in conduct, both professional and personal, which would being CIPS into disrepute

Not accepting gifts or inducements

Not allowing offers of hospitality or with a vested interests to influence my business decisions

Understand that behaviours outside of work may influence how I am perceived as a professional

66
Q

Give detail about the CIPS code of conduct stage 2: Maintain the highest standard of integrity in all business relationships:

A

Summary: Always acting in a professional manner, disclosing any concerns or conflicts of interest and keeping the confidence of all parts of the supply chain

BCDE
Be truthful
Confidential
Declare conflicts of interest
Ensure accurate info given

Reject improper business behaviour

Never use my position of authority for financial gain

Declare any conflicts of interest

Ensure information I give is accurate and not misleading

Never breaching confidentiality

Striving for genuine fair and transparent competition

Being truthful about my skills, experience and qualifications

67
Q

Give detail about the CIPS code of conduct stage 3: Promote the eradication of unethical business practices

A

Summary: Regularly and thoroughly conducting due diligence on suppliers, reporting any concerns and keeping up to date with regulations by expanding my knowledge

Foster awareness of human rights, fraud, corruption

Responsibly managing any business relationships where unethical practices come to light

Undertaking due diligence on supplier relationships in relation to forced labour and human rights abuses

Continually developing my knowledge of forced labour, human rights, fraud, corruption

68
Q

Give detail about the CIPS code of conduct stage 4: Enhance the proficiency and stature of the profession:

A

Summary: Continually striving to gain knowledge through professional development and setting positive and ethical examples

Develop knowledge and increase personal skills

Foster the highest standards of professional competence

Optimising the responsible use of resources which I have influence over

69
Q

Give detail about the CIPS code of conduct stage 5: ensure full compliance with laws and regulation

A

Summary: Complying with the countries laws to which the procurement function has agreed and if there is no agreed law, ensuring that the CIPS code of conduct is followed at all times

Adhering to laws

Fulfilling contract obligations

Follow CIPS guidance of professional practice