KT13: 1.4 HRM, 1.4.1 Approaches to staffing

Question 1

labour turnover

Answer 1

the number of staff leaving a company as percentage of the number employed

Question 2

Outsourcing

Answer 2

taking a task traditionally run by your own staff (such as security) and putting it out to tender, with the lowest bid winning the contract

Question 3

Redeployment

Answer 3

retraining a staff member to give the skills required to take on a new job role

Question 4

Zero-hours contract

Answer 4

employment contracts that agree employees duties and hourly pay rates, yet offer no guarantee of any work (and therefore income) in any specific week

Question 5

Core-workers

Answer 5

employees who are essential to the operations of a business, supporting whatever makes it distinctive or unique. Such workers are likely to receive attractive salaries and working conditions, and enjoy a high degree of job security.

Question 6

Flexible approach

Answer 6

an approach to operations that implies a move away from mass production to batch production, the use of machinery that can be quickly reprogrammed to carry out a range of task, and the creation of a multi-skilled and flexible workforce that can quickly adapt to meet a firms changing requirements

Question 7

Hot-desk

Answer 7

an approach that provides a temporary desks for home-workers to use when they come to use when they come to the main office; they are not allowed to leave any of their own possessions there

Question 8

Peripheral workers

Answer 8

those workers who are not seen as being central to the firm’s operations. they may carry out necessary tasks, but may only be required on a temporary basis and may be easily replaced

Question 9

subcontracting

Answer 9

where another business is used to perform or supply certain aspects of a firms operation