key factors in change Flashcards
1
Q
Organisational culture
A
The values, attitudes and beliefs of the people working in an organisation that control the way they interact with each other and with external stakeholder groups
e.g the leadership style
2
Q
size of organisation (growth)
A
as a business grows, it becomes less flexible and adaptable
they have to make changes with the way decisions are made
3
Q
speed of change
A
how quickly it adapts to new tech, new products and processes
4
Q
managing resistance to change
A
employees may be scared they wont be able to carry out new tasks, owners might be scared entering an unknown market, customers many not feel comfortable with new processes