key factors in change Flashcards

1
Q

Organisational culture

A

The values, attitudes and beliefs of the people working in an organisation that control the way they interact with each other and with external stakeholder groups
e.g the leadership style

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2
Q

size of organisation (growth)

A

as a business grows, it becomes less flexible and adaptable
they have to make changes with the way decisions are made

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3
Q

speed of change

A

how quickly it adapts to new tech, new products and processes

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4
Q

managing resistance to change

A

employees may be scared they wont be able to carry out new tasks, owners might be scared entering an unknown market, customers many not feel comfortable with new processes

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