Job Analysis (Chap 3) Flashcards
1
Q
job analysis
A
- a formal procedure by which the content of work is defined in terms of activities performed and attributes needed to perform the work.
- systematic procedure for describing a job
- useful procedure in identifying the criteria or performance dimensions of a job
2
Q
job analysis is broadly defines as a procedure for identifying… (3)
A
- behaviors
- work situations
- human qualities
3
Q
three sources of job analysis information
A
- job incumbent
- supervisor
- work analyst
* all are SMEs
4
Q
subject matter expert (SME)
A
- a person knowledgeable about a topic who can serve as a qualified information source
5
Q
job incumbent
A
- the holder of a job
- based on implicit understanding of their own jobs
- provide the most valuable job information
6
Q
supervisor
A
- play a major role in determining what job incumbents do on their jobs
- credible source of information
- describe jobs more objectively than incumbents
7
Q
job anaysist
A
- used when comparisons are needed across many jobs
- provide the most consistent across-job ratings
- understand similarities and differences across jobs in terms of work activities performed and human attributes needed
8
Q
two basic types of job analysis
A
- job oriented
2. worker oriented
9
Q
job oriented job analysis
A
- a procedure or set of operations in job analysis designed to identify important or frequently performed tasks as a means of understanding the work performed
- focuses on activities involved in performing work
- task statements
10
Q
Functional Job Analysis (FJA) - Sid Fine (related to job-oriented JA)
A
- a method of job analysis that describes the content of jobs in terms of people, data, and things
1. standardized writing of task statements
2. provided a common language for defining jobs
11
Q
three main dimensions of FJA
A
- data - information, facts and ideas
- things - tools, machines, and equipment
- people - interact and communicate with others
12
Q
6 “guidelines” for writing task statements
A
- structures of statements should start with verb-object pair
- subject of the task is implied (the worker)
- always use and action verb (usually first word)
- object should describe what is to be done
- modify verb-object with additional “how” and “why” info
- task should stand alone and describe 1 unit of individual work
13
Q
worker oriented job analysis
A
- seeks to understand work by examining the human attributes needed to perform it successfully
- a procedure or set of operations in job analysis designed to identify important or frequently utilized human attributes as a means of understanding the work performed
14
Q
four categories of human attributes
A
K: knowledge
S: skills
A: abilities
O: other characteristics
15
Q
Knowledge (of KSAO)
A
- specific types of info people need to perform the job
