job analysis

Question 1

job analysis is the _, systematic process of collecting _ on the important _ aspects of a job

Answer 1

purposeful, information, work-related

Question 2

job analysis includes _ activities, tools and _ used, the context of the work _, and _ of personnel performing the job

Answer 2

work, equipment, environment, requirements

Question 3

task-oriented methods describe work in _ and _ explicit terms

Answer 3

technologically, behaviourally

Question 4

_ Job Analysis consists of the _ verb, _ of the action, tools and equipment used, and the _ (3) given to the worker

Answer 4

Functional, action, result, degree of discretion

Question 5

worker-oriented methods describe the _ human _ involved in performing a job’s tasks

Answer 5

general, behaviours

Question 6

job analysis interviews consist of _ (2) asking questions about _ and responsibilities, WRCs required, and _ of employmnet

Answer 6

trained analyst, duties, conditions

Question 7

SME stands for

Answer 7

Subject Matter Experts

Question 8

limitations of job analysis interviews:

1. _ number of respondents
2. _ and labour-intensive, not _
3. information may be _

Answer 8

large, time, cost-efficient, distorted

Question 9

task analysis _: a survey that lists tasks on which respondents make some form of _

Answer 9

inventory, judgement

Question 10

task analysis inventory is completed by job _

Answer 10

incumbents

Question 11

task inventory contains 3 major types of information:

1. _ (2) on respondents
2. listing of job tasks with _ (2)
3. _ on respondents and the employing organization

Answer 11

background information, rating scales, information

Question 12

task inventory advantage: _ means of collecting data

Answer 12

efficient

Question 13

task inventory disadvantage: _, time-consuming, respondents must be _ of workforce

Answer 13

costly, representative

Question 14

the critical incident technique requires the _ of _ statements by supervisors and other SMEs

Answer 14

development, behavioural

Question 15

the critical incident technique advantage: information elicited is _, not _, information is “critical”, so represents _ aspects of the job

Answer 15

behavioural, trait-based, important

Question 16

the critical incident technique disadvantage: incidents don’t represent the _ job, doubtful that the information is _ from one situation to another

Answer 16

full, transferable

Question 17

SME workshops consist of groups or panels of _ job incumbents who work with a _ (2) to produce a job analysis

Answer 17

10-20, group leader

Question 18

some WRCs are more _ than others for _ (2), so SMEs might complete a _, and assign a _ (3)

Answer 18

important, job success, survey, relative importance weight

Question 19

competencies are _ of important _ and work behaviours required to perform the job

Answer 19

clusters, WRCs

Question 20

competence describes what people _ do, while competencies focus on _ they do it

Answer 20

can, how

Question 21

competency models should have:

1. an _ (2)
2. _ for various competency stages
3. _ (2)
4. key tasks and related _

Answer 21

appropriate definition, descriptor, desirable behaviours, training

Question 22

competencies disadvantages: their _ is hard to _, describes behaviours at a _ level that’s too _ to measure with a degree of accuracy

Answer 22

value, define, broad, generic