Its all about G Flashcards
Have many countries been successful with e-Government?
Yes, quite a few
Has e-Government been fruitful for all parts of society in all countries?
No, only a small part
What is one of the main challenges for public sector executives and managers?
Public sector executives and managers are challenged here because traditional communication channels are disrupted and transformed.
Involving and engaging different stakeholders
Challenges to be met Moving interactions to digital platforms raises issues related to all units within a public sector entity and around it: businesses, citizens, NGOs and other public sector entities.
What contradicts the UN 2030 agenda target?
Being fruitful for a small part of society
(leaving no one behind)
What is necessary for a government to be considered an e-government?
Not maintaining the original structure and operational modality
TRANSFORMATION AND OPTIMIZATION
What is the aim of transformation?
To optimize functions of government, citizens and business with means to enhance the ways in which their interactions take place.
This means improving the way in which: services are delivered, knowledge is utilized and policy is developed and implemented. governance is fulfilled.
Who benefits from transformation?
Government, citizens, and business
What are the ways in which transformation improves?
Service delivery, knowledge utilization, policy development and implementation
How long may it take for e-government to fully develop?
Many years
What is the primary reason for the low rate of success of e-government initiatives?
Leaders’ wrong formula: e-Government = Technology = Money + Technical Professionals
According to this formula: the top management assumes that they can simply give money and technical professionals to the project manager who, in return delivers an effective e-government system.
What is the misconception in the formula e-Government = Technology = Money + Technical Professionals?
Assumption that giving money and technical professionals will result in an effective e-government system
What does e-government primarily focus on in many developed countries?
Computerizing existing government business rather than re-engineering or transforming the government
This means, however, that there is still plenty space and opportunity for creation, invention and innovation.
What opportunities are there in the field of e-government?
Creation, invention, and innovation
What is the success rate of e-government initiatives in many countries?
Remains low
Why will e-government projects fail?
Because the key dimension in the term e-government is the government, not the electronic dimension.
What is the ingredient most needed in e-government development?
Political leadership , not technical leadership
What is the concern regarding people’s faith in politics and political systems?
Widespread concern
Given the great opportunities presented by ICT and in particular the internet, it is hoped digital government will restore the relationship and improve peoples trust and confidence in government
What is the goal of digital government?
Restore the relationship and improve trust in government
Why is society’s trust and confidence in government important?
For many reasons, Trust is crucial for the legitimacy and stability of the political system If peoples trust in the institutions declines, their willingness to accept government authority will also decline.
Declining trust can be also linked to declining political participation
Why is trust important for the political system?
Legitimacy and stability
Trust in government also encourages people to comply with laws and regulations ITS ALL ABOUT POLITICS !
What happens when trust in institutions declines?
Decline in acceptance of government authority
How can declining trust affect political participation?
Decline in political participation
How does trust in government affect people’s compliance with laws?
Encourages compliance with laws and regulations
What is necessary for simplifying institutional processes and resolving conflicts?
Powerful political leadership
Without powerful political leadership, there is no way to: simplify existing institutional processes, resolve any conflict of interest among the stakeholders, integrate existing systems and development efforts, standardize and normalize government information systems and share data/information and other information resources.
What does powerful political leadership enable in terms of government information systems?
Standardization, normalization, sharing of information