ISBAR

Question 1

ISBAR standardized communication

Answer 1

communicate the same way every time

Question 2

TJC

Answer 2

the joint commision

Question 3

sentinel event

Answer 3

a patient safety event (not primarily related to the natural course of the patients illness or underlying condition) that reaches a patient and results in any of the following
- death
- permanent harm
- severe temporary harm

Question 4

severe temporary harm

Answer 4

critical, potentially life treating harm lasting for a limited time with no permanent risdual

Question 5

examples of sentinel events

Answer 5

suicide in or 72 hours after discharge
unanticipated death of a full term infant
discharge of an infant to wrong family
abduction of any patient
elopement (leaving hospital)
surgical souvienirs
falls resulting in harm
administration of wrong blood

Question 6

what do majority if sentinel events are directly caused by

Answer 6

communication failure

Question 7

what are the 3 factors contributing to increase patent outcome

Answer 7

leadership
- everyone feels safe to speak up
human factors
- teamwork and communication
reliability
- polices and procedures

Question 8

3 failures of communication errors

Answer 8

plan, recognize, resuce

Question 9

why might speaking in ambiguous terms be bad

Answer 9

one person may thing good BP is 120/80 and other might thing 100/60

Question 10

CUS

Answer 10

concered, unsafe, scared

Question 11

ISBAR
I

Answer 11

introduction

Question 12

ISBAR
S

Answer 12

situation

Question 13

ISBAR
B

Answer 13

Background

Question 14

ISBAR
A

Answer 14

assessment

Question 15

ISBAR
R

Answer 15

recomendation

Question 16

introduction

Answer 16

name, title, floor

Question 17

situation

Answer 17

5-10 seconds
pt, room #, bed, why calling

Question 18

backgroung

Answer 18

familiar with patient, how did we get here, current vital signs, history

Question 19

assessment

Answer 19

what do you think the problem is

Question 20

recommendaton

Answer 20

what you think needs to be done
pt advocate
- orders
- assess by doctor

Question 21

before you call

Answer 21

assess patient yourself
review chart
know vitals and labs
read progress notes
trents
VS
code

Question 22

benefits of ISBAR

Answer 22

improves patient safety
promotes critical thinking
develops teamwork
increased employee satisfaction
decreased communication errors