Introduction to Business Flashcards

1
Q

What is a market share?

A

The share of the total market that is owned by a particular business, product or brand.

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2
Q

What is a competitive advantage?

A

An advantage over competitors is gained by offering consumers greater value, either by means of lower prices or by providing greater benefits and services that justify higher prices.

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3
Q

What is a marketing mix?

A

The way in which a business uses price, product, distribution and promotion to market and sell its product.

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4
Q

What are total costs?

A

The fixed costs combined with the total variable costs.

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5
Q

What are variable costs?

A

Costs that change in relation to output. These are lower risk for starting up businesses as no sales = no variable costs.

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6
Q

What are variable costs?

A

Costs that do not change in relation to output. Fixed costs increase the risk of a start-up.

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7
Q

What are some examples of variable costs?

A

raw materials, piece-rate labor, production supplies.

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8
Q

What are tactics?

A

The short term components of a business plan, focused on quickly responding to opportunities and threats

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9
Q

What is a strategy?

A

The long-term business plan, based on the business vision and mission

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10
Q

What are stakeholders?

A

Anyone who is affected by or interested in the actions of a business

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11
Q

What is motivation?

A

The “Will to work” of employees which comes from the desire to achieve certain goals.

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12
Q

What are ethics?

A

The moral rights and wrongs of any decision a business makes

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13
Q

What is branding?

A

The process of making a product easily distinguishable from other products so that it can be easily communicated and effectively marketed

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14
Q

What is the legal structure of a business?

A

The fundamental way a business operates

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15
Q

What is limited liability?

A

Where the owners are only responsible for the amount they have invested or promised to invest

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16
Q

What is unlimited liability?

A

The personal assets of the owners that are at risk

17
Q

What is a private limited company?

A

A business that is is owned by its shareholders, run by directors, where the liability of the shareholders for the debts of the company is limited.

18
Q

What is a public limited company?

A

A company that is able to offer its shares to the public.

19
Q

What is market segmentation?

A

The process of categorising customers into groups with similar characteristics

20
Q

What is a socio-economic group?

A

A person’s position in society according to their economic and social status

21
Q

What are external influences?

A

The factors beyond a company’s control that affect operations and success.

22
Q

What is demand?

A

The amount of a product or service that customers are willing and able to pay for at a given time.

23
Q

What is advertising?

A

Any paid-for method of promotion

24
Q

What is sponsorship?

A

The process of a business financially supporting an event, team or individual in order to build brand awareness