3.6.3 Flashcards

1
Q

What is job design?

A
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2
Q

What is job enrichment?

A

Job enrichment involves giving employees more authority for decision-making, allowing them to take on more responsibility and control over their work, which can lead to increased motivation.

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3
Q

What is job enlargement?

A

Job enlargement involves giving employees a wider variety of tasks to perform, which can make their work more engaging and reduce monotony.

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4
Q

What is job rotation?

A

Job rotation is the practice of moving employees between different jobs, which helps them develop a range of skills and prevents boredom. It encourages multi-skilling.

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5
Q

What is empowerment in the context of job design?

A

Empowerment involves giving employees the authority to make decisions and take responsibility for their work, which can increase their sense of control and motivation.

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6
Q

What is Hackman and Oldham’s Job Characteristics Model used for?

A

Hackman and Oldham’s Job Characteristics Model is used to analyze job design by assessing core job characteristics, such as skill variety, task identity, task significance, autonomy, and feedback, to enhance employee motivation and satisfaction.

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7
Q

What are the key influences on job design?

A

Key influences on job design include:
* The business’s overall objectives
* Employee performance
* Health, safety, and legal requirements
* Meeting customer needs
* Skill level of the workforce
* Available resources
* Expected future developments

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8
Q

What is the concept of authority in organizational design?

A

Authority is the power to give orders, make decisions, and control events and people within an organization.

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9
Q

What is span of control in organizational design?

A

Span of control refers to the number of subordinates an employee is responsible for within an organization.

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10
Q

What is hierarchy in organizational design?

A

Hierarchy refers to the number of levels of authority within an organization, from top management to lower levels of staff.

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11
Q

What is delegation in organizational design?

A

Delegation is the passing of authority from senior management to lower levels within the organization, allowing employees to take on decision-making responsibilities.

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12
Q

What is centralization in organizational design?

A

Centralization is when the majority of decisions are made by senior managers at the top of the organization, which can lead to consistency but may be demotivating for employees and limit localized decision-making.

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13
Q

What are the advantages and disadvantages of centralization?

A

Advantages:
* Decisions made by experienced staff
* Consistency in decision-making across the organization
Disadvantages:
* Can be demotivating for employees
* Decisions may not be localized to individual areas or branches

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14
Q

What is decentralization in organizational design?

A

Decentralization is when authority is given to employees at lower levels of the organization, which empowers them, reduces senior managers’ workload, and makes decision-making more local and responsive to customers.

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15
Q

What are the advantages and disadvantages of decentralization?

A

Advantages:
* Employees feel empowered, leading to improved motivation
* Reduces the workload of senior managers
* Localized decision-making benefits customers
Disadvantages:
* Employees need training to make effective decisions
* Can lead to inconsistent decisions across the organization

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16
Q

What are internal influences on delegation, centralization, and decentralization?