Introduction Flashcards
Managing Digital Transformation book, CH. 1 Conscious Change Leadership
What is the focus of the course?
- People in change
- Process of change
- provide the student with a toolbox of theories and practical perspectives which can be used to facilitate sustainable digital transformation
What types of change exists?
- Developmental Change
- Transitional Change
- Transormational Change
What is developmental change?
Improvements of the current state results in the new state
- people perspective: small impact, enhanced knowledge
- process perspective, traditional project management approaches suffice, as
the significant work flow variables can be known in advance and managed against time and budget
What is transitional change?
Design and implement a new state that solves an old state problem which is
knowable and definable at the beginning of the change process
- People perspective: more complex because people are being asked to journey to a new future. Along with needing new knowledge and skills, staff can also be required to change or develop new behaviors, making transitional changes more personally challenging.
What is transformational change?
Market requirement force change in strategy. New state is unkown emerges from trial and error, dont predict the future control the path
e.g. agile
- requires fundamentally different change leadership mind-sets, approaches, and methodology
- From a people perspective, transformation calls for a
shift of individual mind-set and collective culture. - Transformational change, is moving
in away from cultures of command
and control toward co-creating, away from separation
toward connection and integration, and away from
company-centric toward customer-focused.
Which type of change are companies going through today? That if not handled properly results in 60-70% fail of change effort.
Companies are going through a transformation, transformational change.
How does Conscious change leadership start?
- a fundamental shift in how leaders perceive reality
Without this shift of awareness, leaders are constantly blindsided by the
unique human and change process dynamics of transformation
All organizational change requires competent and simultaneous attention to three critical areas, which three?
- Content
what in the organization needs to change, such as structure, systems, business processes, technology, products, or services - People
refers to the human dynamics of change, including individual mind-set and behavior as well as collective culture. Key elements include worldview, emotions, values, motivations, commitment and resistance, communications, engagement, politics, training, and readiness.
-Process
the way the content and people changes will be planned, designed, and implemented. The change process includes all the change-related actions and decisions from the moment of conceiving the need to change to the full realization of the intended business and cultural outcomes.
How do you obtain the desired change outcome?
When people embrace content changes, emotionally own them, and maximize their utilization
Which 2 approaches to transformation can leaders take?
Autopilot
Conscious
what does it mean that a leader’s approach to transformation is on autopilot?
Leaders respond automatically and unconsciously to the dynamics of transformation based on their habits, existing worldview, and dominant leadership style.
Filtered by their current biases, beliefs, and assumptions, causing them to either not see or misinterpret vital content, people, and process dynamics.
what does it mean that a leader’s approach to transformation is concious?
still have conditioned beliefs, but they relate to them differently.
mind-set is causative
They realize that their beliefs and assumptions determine how they see the world; which in turn determines how they think, feel, and behave; which influences their decisions, actions, and results
focus not just on the external world but also on the internal world of awareness and beliefs
What 4 capabilities does a concious leader have?
Seeing system
- example, across organizational functions and marketplace dynamics; seeing causes and effects, connections across boundaries; seeing across space.
Seeing process
- Perceiving how events and circumstances influence each other across time; inputs and outputs; impacts over time; flow of events;
momentum
Seeing internal and external
- Perceiving the internal dynamics of external events, and how each is a
reflection of the other
Seeing consciously
- Witnessing objectively what is occurring; being mindful, present, and awake to what
is happening rather than operating unconsciously
What is digitization?
the process of changing from analog to digital form
What is digitalization
the use of digital technologies to change a business model and provide new revenue and value-producing opportunities
