Intro to Work Design (TEST 1)

Question 1

What is work design

Answer 1

is the study of an employee does work and how this work is integrated into an organization

Question 2

Another name for work design

Answer 2

job design

Question 3

What is Fredrick Taylor responsible for?

Answer 3

Taylorism

Used Scientific Management creating Stop watch time studies

Viewed an organization as a machine with one best way to perform tasks

Made Incentive wages which increased throughput workers’ salaries and decreased manufacturing costs

Divided tasks into seperate elements and set standards for the tasks accordingly

Question 4

What was Henry Ford responsible for

Answer 4

invented assembly line

labor specialization

product standardization

well paid labor force

Question 5

What are Frank & Lillian Gilbreth responsible for?

Answer 5

Concerned with unnecessary movements so she eliminated wasted movements which reduced fatigue and optimized efficiency

Lillian adressed the human role of organizations

Question 6

What is Elton Mayo responsible for

Answer 6

Hawthorne Effects

Experiment: testing illumination effects on productivity

Results: productivity was impacted by being watched

conclusion: people’s feelings and attitudes matter

Question 7

Benefits of Work Design

Answer 7

Unlimited improvement and increased productivity